DJI Tony
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WTFILMS Posted at 2-22 18:56
Hello, i have the DJI mic, but the TX2 wonk link with the receiver, i tried everything and it wont connect. Can somebody help me, please.
Hi, WTFILMS. Thanks for reaching out, and we're sorry you're experiencing such issues with your DJI Mic. May we ask if you are using the DJI Mic as a standalone or with another device? If it's the latter, kindly indicate the specific device it's used with.
And by the way, here are some recommended troubleshooting steps you may perform:
1. Put the DJI Mic transmitter and receiver into the charging case, close the case, and open it again. Then take out the transmitter and receiver to check whether the pairing is successful.
2. Tap “Link Device” on the touchscreen of the receiver, and press and hold the pairing button on the side of the transmitter. When the indicator on the transmitter is solid green, pairing is successful.
3. If the linking fails after the above steps have been tried, please put the firmware package into the receiver or transmitter that fails to be linked and then refresh the firmware. After the firmware has successfully refreshed, repeat the above operation.
Please keep us updated. Thank you, and have a nice day. |
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