DJI Gamora
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Hi, PeterPan007. Sorry to read about the difficulties you're experiencing. Unfortunately, the Mavic Air 2 remote doesn't have any hard reset. We suggest that you refresh the firmware thru the DJI Assistant 2 instead. Make sure that the remote is above 50% or best to have it fully charged before updating. Uninstalling and reinstalling the DJI Assistant 2 might also help. Should the same problem persists, kindly extract the upgrade log, upload it to either GoogleDrive or DropBox and let us know.
For Windows, refer to this file path: C:\Users\(PC username)\AppData\Roaming\DJI Assistant 2\upgrade_log
For Mac, refer to this file path: ~/Library/Application Support/DJI Assistant 2/upgrade_log |
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