JohnLietzke
Second Officer
Flight distance : 3125968 ft
United States
Offline
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I am talking about in the service centers. Being literally down the street from Apple's Headquarters and doing development for IOS devices diagnostics over WiFi is extremely limited. The capabilities are limited to initiating and pulling log files over WiFi and use a program call ToolKit 2. In order to do a true hardware diagnostics the iPhone/iPad needs to boot using a proprietary OS that is run from a connected computer. Also, a physical connection is needed to calibrate components after new hardware is installed. Our Apple Stores here do diagnostics and repairs of dead devices that will not power on. This may not be the case at other or most Apple Stores and maybe available here due to the close proximity. |
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