DJI Tony
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fansef83cb9b Posted at 8-24 07:46
I have the same issues. No beeps, no lights, won't go into pairing mode, will no longer connect to DJI Assistant 2. DJI will no longer allow me to post for support apparently because the drone is a few years old. This issue comes up all over the forums but no real support is offered and only weak suggestions. ("You're not turning the drone on correctly.") I was in the market for a MP3 but no more. the MA2 was a great drone, no crashes, well cared for until it just stopped working. I believe the firmware is irreparably mucked up. DJI knows exactly what no beeps and no lights means but doesn't offer any guidance. I will have to send this back for repair, maybe, or throw it all in the trash.
Hello there. I'm sorry about the experience but that is not what we want you to have. We are more than glad to assist you so can you please try the notes below:
1. Please check whether the aircraft and remote controller both are powered on.
2. Please check whether the aircraft has a microSD card. If yes, remove the microSD card and try linking again.
3. Please switch the linking method between “Linking with the app” and “Linking with combination buttons”.
a.)Remote controller (RC-N1): Customizable button + Photo/video toggle + Shutter/record button
b.)Aircraft: Press and hold the Power button on the aircraft for four seconds to prepare to link.
4. If it is invalid, check whether the remote controller has been updated to the latest version. Connect the remote controller to the app (make sure to connect Wi-Fi or a hotspot when using RC with a built-in screen). After the connection is successful, check whether there is a prompt to update the firmware. If yes, update the firmware to the latest version and try linking again.
5. Please connect the aircraft to the computer, check the aircraft firmware version in the DJI Assistant 2, and try linking after updating and refreshing the aircraft’s firmware to the latest version. If it cannot be detected by the computer. Make sure you have downloaded the correct version or reinstall it.(https://www.dji.com/global/downl ... sumer-drones-series). Please try using a different cable or connect to a different port. Turn off the firewall. If possible please try using a different computer.
Some of the notes might have been done already but keep us posted so we can assist you further. Thank you for your patience. Have a great day ahead. |
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