DJI Mini 2 Propellers Collision with Room Wall
1281 3 2020-12-8
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DJIFan999
lvl.3
Flight distance : 212546 ft
Pakistan
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Hi everyone last week I bough DJI Mini 2. I am new to this product. Everything was perfectly fine last night by mistake I turn it on in my room
and suddenly it have collision with my room wall. There are some slight scraches or marks you can say, on propellers. I am attaching the photos of propellers and the wall where it collide. Please can any one help me
to see what needs to be done after collision it stopped. Then I turn  it on again and started working normally. But still I feel there is something that needs to fix here.

And one more thing when ever I turn it on its not in it same place like when ever it takes off it suddenly moves slightly why is that ? Tho I don't touch the control buttons.
And is it worth it to buy propellers from Ali Express as in my country they are not available.






Close up 2.jpg
Close Up.jpg
Close up 3.jpg
Wall.jpg
2020-12-8
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DJI Stephen
DJI team
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Hello there. I am sorry to read and to know what happened to your DJI Mini 2. Since this unfortunate incident happened and the said DJI drone collided on the wall. It would be best to contact our DJI support team at https://www.dji.com/support for further assistance if you feel that your DJI Mini 2 is not working properly on your future flights. We have a team that will do there best check the said DJI drone and give out the best resolution for this issue. Just a reminder to use the DJI Mini 2 360° Propeller Guard ( https://store.dji.com/product/mini-2-360-propeller-guard ) when flying your DJI Mini 2 indoors. Again, I am sorry for this trouble and please stay safe always.
2020-12-8
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DJIFan999
lvl.3
Flight distance : 212546 ft
Pakistan
Offline

DJI Stephen Posted at 12-8 02:42
Hello there. I am sorry to read and to know what happened to your DJI Mini 2. Since this unfortunate incident happened and the said DJI drone collided on the wall. It would be best to contact our DJI support team at https://www.dji.com/support for further assistance if you feel that your DJI Mini 2 is not working properly on your future flights. We have a team that will do there best check the said DJI drone and give out the best resolution for this issue. Just a reminder to use the DJI Mini 2 360° Propeller Guard ( https://store.dji.com/product/mini-2-360-propeller-guard ) when flying your DJI Mini 2 indoors. Again, I am sorry for this trouble and please stay safe always.

Dear  Stephen thank you for your  message  actually I wanted to buy from the link you send but unfortunately the shipment is not for Pakistan. A freind of mine send from Dubai.
2020-12-8
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DJI Stephen
DJI team
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Hi there DJIFan999. Thank you for the reply and thank you for these information you have given. I am sorry to know that you where not able to purchase the said DJI Mini 2 360° Propeller Guard. You may also try check our DJI Where To Buy platform on this link ( https://www.dji.com/where-to-buy ) to see some DJI Accessories for your DJI Mini 2. Thank you and fly safe always.
2020-12-10
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