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Gimbal Not Centered Properly
257 12 2020-12-9
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filipgregor1
Captain
Flight distance : 203120 ft
Australia
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Hi all,

wanted to check if any of you encountered this too (video on Google Drive).

After successfully finishing gimbal calibration, recentering always shows the X-axis slightly turned to the left in both 0° and -90° views.

Had this since I bought the drone, not really an issue, just curious if I'm the only one.


Cheers,

Filip


2020-12-9
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DAFlys
Captain
Flight distance : 1243005 ft
United Kingdom
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You can do a manual calibration which should allow you to correct that - see https://greyarro.ws/t/tilted-hor ... e-dji-fly-app/20224
2020-12-9
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filipgregor1
Captain
Flight distance : 203120 ft
Australia
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Thanks for this DAFlys. I'll have look.

I'm aware the option is there, just wasn't sure how to use it.
2020-12-9
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JohnLietzke
First Officer
Flight distance : 3105915 ft
United States
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On the Mavic Air 2 you have the ability to articulate the camera horizontally by swiping on the camera view screen left or right in the DJI Fly app.  Depending on your remote configuration an easy way to realign the camera to center is to have the Func button configured to Recenter Gimbal.  This will center it when pressed.  The downside to using the Recenter Gimble is that goes straight down when pressed and requires a second press to return it to the forward position.
2020-12-9
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filipgregor1
Captain
Flight distance : 203120 ft
Australia
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Appreciate your answer.

The auto gimbal calibration doesn’t do the trick as it results in -1/-2 degree offset respectively when panned down / horizontally.

With the manual calibration, I just need to find a way how to align the camera view against in my surroundings so that I’m sure it’s 100% vertically & horizontally centered.

2020-12-9
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JohnLietzke
First Officer
Flight distance : 3105915 ft
United States
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Does swiping the screen left or right move the gimble?  Maybe you can align it that way.
2020-12-9
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filipgregor1
Captain
Flight distance : 203120 ft
Australia
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Good call, will try that.

Still wondering how to make sure both axes are aligned properly though as I doubt 1° or 2° equals to one or two points respectively in the manual calibration

Trial and error it is and I'll see how I go from there.

Thanks all!

2020-12-9
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itsdavesdrone
First Officer
Flight distance : 3526053 ft
Australia
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If you have done a gimbal calibration and it is still not right there is something wrong. I have had mine go off centre mid flight but two clicks on the function button recanters it for me and I'm good to go again.
2020-12-9
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filipgregor1
Captain
Flight distance : 203120 ft
Australia
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I'm sure it shouldn't be like this, though I assume I'd have to send the drone back for repair to China and am honestly not sure the 1° and 2° is worth the wait... It's been like this since day one and it's my first (and only) drone so I guess I'll go with what it is for now (trying to 'fix' it as per above instructions) unless it becomes worst in time...
2020-12-9
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JohnLietzke
First Officer
Flight distance : 3105915 ft
United States
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filipgregor1 Posted at 12-9 14:52
I'm sure it shouldn't be like this, though I assume I'd have to send the drone back for repair to China and am honestly not sure the 1° and 2° is worth the wait... It's been like this since day one and it's my first (and only) drone so I guess I'll go with what it is for now (trying to 'fix' it as per above instructions) unless it becomes worst in time...

1-2° does make a big difference when navigating the drone via the live camera feed.  I initially interpreted your response as 1/2 or 45° off.  I understand why you are concerned about the small centering error and would try to get it resolved sooner than later so it is in warrantee period.
2020-12-9
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DJI Stephen
Super Moderator

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Hello there Filip. I am sorry for the trouble this has caused and thank you for reaching out. Before this issue happened may we know if your DJI Mavic Air 2 had experienced any hard landing or crash? Kindly please refresh the firmware of the DJI Mavic Air 2 then please try to calibrate the gimbal once again after the firmware refresh to see if the issue will still persist. Please keep us posted for further assistance. Thank you.
2020-12-9
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filipgregor1
Captain
Flight distance : 203120 ft
Australia
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DJI Stephen Posted at 12-9 19:51
Hello there Filip. I am sorry for the trouble this has caused and thank you for reaching out. Before this issue happened may we know if your DJI Mavic Air 2 had experienced any hard landing or crash? Kindly please refresh the firmware of the DJI Mavic Air 2 then please try to calibrate the gimbal once again after the firmware refresh to see if the issue will still persist. Please keep us posted for further assistance. Thank you.

Hi Stephen, thanks for asking.

I've encountered this behaviour since day 1 of owning the drone (no prior hard landings / crashes before I first noticed this by trying out different menu options).
2020-12-9
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DJI Stephen
Super Moderator

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filipgregor1 Posted at 12-9 20:06
Hi Stephen, thanks for asking.

I've encountered this behaviour since day 1 of owning the drone (no prior hard landings / crashes before I first noticed this by trying out different menu options).

Hi there Filip. Thank you for the reply and for these information you have given. Since this issue is still happening on the said DJI drone. I would recommend for you to contact our DJI Support Team at https://www.dji.com/support for us to be able to check the said drone physically. Again I am sorry for the trouble and thank you for your understanding.
2020-12-13
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