Smart controller charging error message
2337 5 2020-12-9
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djiuser_n0SVKiKGunNo
lvl.1

United States
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while pluged into the DJI charge block when i turn on the controller i get the message

Current charging speed slow. Please use the charger that comes with the device for a faster charging speed.

Im using the charging block that came with the charger is the charging block bad? or is there an issue with the SC.
2020-12-9
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JohnLietzke
Second Officer
Flight distance : 3125968 ft
United States
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It sounds like a bad block or cable.  Try another one.
2020-12-9
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jhittle
lvl.1

United States
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JohnLietzke Posted at 12-9 17:04
It sounds like a bad block or cable.  Try another one.

its the one that came with the Mavic Air 2
2020-12-9
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jhittle
lvl.1

United States
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JohnLietzke Posted at 12-9 17:04
It sounds like a bad block or cable.  Try another one.
its the one that came with the Mavic Air 2
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2020-12-9
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JohnLietzke
Second Officer
Flight distance : 3125968 ft
United States
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Try using a different Micro-USB cable with a different charging block and not the built in USB port in the charger.
2020-12-9
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DJI Gamora
Administrator

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Hi, djiuser_n0SVKiKGunNo. We're sorry to read about the issue that you're encountering. Please make sure to use the included Communication Cable (USB 3.0 Type-C) to charge the Smart Remote Controller. It is also suggested to use an FCC/CE certified USB power adapter with a 12V/2A rating to charge the Smart Controller.
2020-12-12
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