Hello there Green Pilot 94. Thank you for reaching out and for giving out these information about your DJI Phantom 3 Pro. Kindly please remember to check the firmware of the said DJI drone if it is up to date and do not forget to calibrate the said DJI drone as well before flying it for a safe and happy flying experience. Thank you.
Not sure what we're talking about there when saying "distance"? Do you mean total distance flown since you bought it or a distance away from you when flying? I very much doubt you'd get coms from 23Km!