DJI Diana
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Flight distance : 2408 ft
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Aleksey_sh Posted at 12-11 06:27
Hi Diana.
We gave the drone to the official dealers from whom we bought it. They gave us a case number and told us they don't have any tracking number. Is it possible ?
Thank you.
Hello Aleksey_sh, thank you for the information. I'm sorry to say that it is impossible for the package not having a tracking number from the courier used to ship the unit to our official service center. Kindly contact the dealer, and seek for the tracking number for us to be able to further check where the package was sent and if it was successfully delivered to our official service center, thank you. |
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