DJI Susan
Administrator
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Hi, I am sorry for waiting for the update on your case. For the status of your case, please try to enter the case number and check at this link. Or you can log out and log in to your account and check again.
I will ask the corresponding team to take care of your case as soon as possible, and regarding your request for expedited shipping, I will also forward this request to the team to help, a paid service may require. We will provide you with an update on this request in the working day, thank you for your patience.
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