Osmo Pocket Firmware Fail
1001 3 2020-12-14
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campbell7819
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United States
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Hello, I have the Osmo pocket.  When trying to do the firmware update it get to 50% and fails.  I have tried reseting the unit, and reinstalling the app.  I have tried swapping, formating and reinstalling SD cards.  I have tried unplugging the camera once it gets to 50% and stops.  None of these steps seem to change the outcome.  Any suggestions or help would be greatly appreciated.
2020-12-14
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DJI Stephen
DJI team
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Hello there campbell7819. I am sorry for the trouble this has caused and thank you for reaching out. Please ensure that the SD card inserted in your DJI Osmo Pocket has more than 100 MB of storage remaining and may we know if you are receiving any error message on the DJI Mimo application? Thank you.
2020-12-14
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SMRdrone
lvl.1
Flight distance : 1986322 ft
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United States
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DON'T BOTHER!  Their update has turned off the microphones of thousands of Osmo Pocket users and DJI refuses to address it or offer any solutions.  Instead, they just try to get you to buy the Osmo Pocket 2.  So sad!
2020-12-16
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SMRdrone
lvl.1
Flight distance : 1986322 ft
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United States
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Still no real answers from DJI. And they won’t let you roll back the microphone killing Firmware or even do a factory reset. Terrible!
2021-6-25
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