Trigger/joystick button doesn't work
324 1 2020-12-14
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Celia Powell
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United Kingdom
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Hi there,

I have several issues with the Ronin SC.

1) When I turn it on there's no beep sound.

2) The trigger button doesn't work, ie press twice for the camera to go back to normal position nothing, to do selfie mode, nothing...

3)Joystick only works up and down, not left to right.

4) Everything is excellent apart from the Pan when balancing. Even though I am 100% sure the pan is balanced as it doesn't move when I tilt it, on the app it says it requires rebalancing.

I use the Sony A7III 85mm

Any suggestions/tips would be great. I have followed DJI videos and nothing has helped.

Thanks!
2020-12-14
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DJI Wanda
Administrator
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Hello there, thanks for reaching out.

Have you tried the joystick calibration to see if it works?
For the pan axis, it is recommend you test the balance around 30 degree (not over 45 degree) to see if the result is different? You can also try to adjust the stiffness of the Pan axis on the Motor Parameters under the Ronin app.

Let us know if you have any updates, thanks.
2020-12-25
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