hello everbody,

after i installed latest firmware update using DJI assistant 2 to my phantom 4 pro+ (built in screen version) i could not get the RC GL300E connected to the aircraft. i tried all possible solution i found on the internet (RC linking through the GO app and 2 sec hold on the link button on the aircraft, restore factory defaults through DJI assistant 2, refresh firmware through DJI assistant 2, SD card firmware install for GL300E, etc.) and IT DOES NOT WORK! i wasted two days on tryng to fix this, no success!!!

before this update i was able to see firmware downgrading options for the aircraft in DJI assistant 2, but i cannot see these options anymore. the only version that is listed, when i connect the aircraft to DJI assistant 2, is v01.05.0600.

previously i was able to update the GL300E RC also using DJI assistant 2, but DJI assistant 2 does not list the RC as a device anymore.

here are the versions of the software on the RC and the aircraft
Phantom 4 Pro Pro+ Remote Controller Firmware: v01.04.03.00
on-board DJI GO 4 app installed in built-in screen: v4.2.6 (67-dpad)
aircraft firmware version: v01.05.0600

PLEASE HELP. i feel very desperate in these weird days of corona and i need to catch the good spirits making the RC and the aircraft connected

if i can get them connected i think i am not going to update firmwares anymore, as this great saying suggests: "if it ain't broke, don't fix it!"

thanks, stay in good health and spirits.
murat

Hi murat, I'm sorry to hear about the difficulties that you encountered. I'll forward the situation to our engineers for a check and confirm. If there is an update, I'll let you know. Thanks.

DJI Natalia Posted at 12-19 19:17
Hi murat, I'm sorry to hear about the difficulties that you encountered. I'll forward the situation to our engineers for a check and confirm. If there is an update, I'll let you know. Thanks.

hi natalia,

thanks very much for your kind reply.

looking forward to hearing from you soon for a solution.

all the best, murat.

Murat Germen Posted at 12-19 21:40
hi natalia,

thanks very much for your kind reply.

You're most welcome, if there is an update, I'll keep you updated.

Hi Murat, sorry to have kept you waiting, I have sent you a PM, please check it. Thanks.

DJI Natalia Posted at 12-20 22:48
Hi Murat, sorry to have kept you waiting, I have sent you a PM, please check it. Thanks.

i answered your PM natalia, thanks.

Murat Germen Posted at 12-20 23:42
i answered your PM natalia, thanks.

Received and replied.

I have the same problem.

Vladon_5600 Posted at 1-10 06:34
I have the same problem.

did it happen after the firmware update?