Dear Sir or Madam,
I misspelled my email adress in the care refresh registration.
If I enquire the serial number of the drone I can see the service plan.
In the Dji Go 4 app is no plan visible.
Could you please tell me how I can correct the misspelled email adress to my correct email adress? Where can I send any pictures for proof?
Thank you.
Hi Andre, please send us an email to djicare@dji.com, provide us with the serial number and the proof, our team will help to check it and resend the agreement of the DJI Care Refresh to your email. Thanks.
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Administrator