I just heard back from DJI saying that they aren't going to take responsibility over crashing my drone over seawater. What say you pilots!? Background info: I work for one of the biggest aircraft manufacturing company and I try to adhere by rules & regulations in accordance to FAA's guidance. I had applied for LAANC airspace authorization the day prior to my scheduled flight and launched my drone off a seashore without any issues at the time (I did have to click on the check box on DJI's standard cautionary statements / agreements operating the a/c over "authorized zone" given that I'm very close to major Airport) and flew the drone over the water (~2-3 m or 8-10 ft) to capture this scenery about ~200 m (or yards) out towards/over water from where I was controlling the a/c on the shoreside. As I headed towards the subject of my photo/video shoot, about 8-9 sec after takeoff, DJI S/W hits me, apparently, with “Autolandin in 15 sec” commend. At the time, I was focused on getting the drone to the shooting location and was focusing on visual flight and didn’t realize the S/W was commanding forced-land (with meager 15 sec to land the craft safely)… with 2-3 sec remaining I noticed this message and I panicked… I tried to pull the control back towards the shore with no luck…it crashed on its way back to me…my jaw dropped and I couldn’t believe it. As I said, I was focused on visual flight of the aircraft and didn’t realize that the DJI S/W triggered the forced-land. DJI says that the forced-land was due to no-fly zone but this no-fly zone is nowhere near where I was flying and it shouldn’t have triggered this forced command.
Below is what DJI says: 1. The aircraft worked in GPS mode responded to the pilot’s control well;
2. Flight Time T=00:25, Relative Height H=2.7 m, Distance to home point D=47.6 m, the aircraft flew forward as the pilot moved pitch stick forward, and landing was triggered by no-fly zone;
3. Flight Time T=00:29 s, Relative Height H=-0.1 m, Distance to home point D=66.9 m, the aircraft flew backward while landing as the pilot moved pitch stick backward, and it crashed into the water;
4. Last coordinate: 47.4123366 -122.3432444; Home point: 47.4128448 -122.3427854;
According to the analysis, the incident was caused by an operation error of the pilot. Please fly with caution and do not fly too close to sensitive areas. If you could not recover the product and consider purchasing another one, we can offer you a 15% off discount for Mavic 2 Zoom without the charger and remote controller. Please kindly send us the following information if you would like to accept the offer: Shipping address: Contact name: Phone number: Of course I couldn’t recover the aircraft under seawater (very cold one at that) and I hope this doesn’t happen to anyone else… My Skydio would never do such a thing and it baffles me that DJI would induce such command without Pilot’s consent. I hope DJI makes the right decision to replace my drone.
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