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Dji satisfaction survey
1173 1 2020-12-23
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Renato61
lvl.4
Flight distance : 168163 ft
Italy
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Yesterday I received an email from dji asking me for a few minutes for a survey.
I took the opportunity to express all my dissatisfaction with the drone and above all about the lack of reactivity of the DJI in solving problems, even worsening them with untested software updates.
I also remarked on the hateful system of not allowing the use of devices from one drone to another (goggles, etc.).
Therefore I do not recommend to others to purchase their drones.
2020-12-23
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DJI Diana
Administrator
Flight distance : 2408 ft

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We're saddened to know your frustrations and the dissatisfactions with our product. If you would kindly provide us the ticket number or a case (CAS) if there's any? We would love to check on this and the need to seek the urgent attention of the team assigned for further assistance. Your patience and understanding are highly appreciated.
2020-12-23
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