northrock
lvl.2
Flight distance : 203976 ft
United States
Offline
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I had the same problem. The charging base stopped working in less than 6 months ( i am using the same cable, same charging head). I can only charge the battery within the drone now. The charging base still lights up, but does not charge the battery.
Here comes my odyssey to repair the base:
I contacted Costco first, and was told they can not do anything because it is over 90 day return. Since I am an executive member, I was referred to Costco Concierge Services, and the only thing Costco Concierge Services did was referring me to DJI support.
I contacted DJI support, and was asked to mail my charging base back. Then I was contacted by DJI support again, saying DJI actually can not repair the base, because it was not manufactured by DJI. I shall contact the third party (Telesin?) for repairing.
I tried to reach Telesin, their website did not even load...
Ok, enough is enough. I will bring the damn charging base to Costco. If the support guy does not care, I will write a letter to Jim Sinegal.
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