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Phantom 4 doesn’t stay connected for calibration
583 1 2020-12-24
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RvdM
lvl.1
Namibia
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Hi, I have a phantom 4 which says that I have to calibrate the Vission sensors. I get logged into assistant 2 but when I want to calibrate it either gives me a greyed out button or the last time I got the blue button but it immediaely gave me a Error message saying Lost connection.Ensure the flight controller is connected to your computer. When this happens I have to put the drone off and on again to get a connection again. I use a Macbook pro.

Any help would be appreciated, I must say that I replaced my bottom and top shell, don't know if anything went wrong there but all teh other systems looks good.

Woule like to hear if anybody has a solution or an idea what it might be.

Thank you
2020-12-24
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DJI Stephen
DJI team
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Hello there RvdM. I am sorry to know that you are having issues in calibrating the sensors of your DJI Phantom 4. Please try to calibrate the said drone using a monitor display of 14 inches or bigger is recommended for the calibration. Please set the display’s resolution to the recommended default value. ( Usually, the 14-inch display’s resolution should be set at 1366*768 or 1440*900. The 17-inch display’s resolution: 1366*768 or 1280*720. The 19-inch display’s resolution: 1366*768 or 1440*900. The 22-inch display’s resolution: 1680*1050 or 1920*1080. The 24-inch display’s resolution: 1920*1080 or 1920*1200.) Thank you.
2020-12-24
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