Ricardogt
lvl.1
Flight distance : 6926 ft
Guatemala
Offline
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Hi,
I was flying today my dji spark and took it up about 28m and took sone landscape photos and videos (steady, not moving). Then about three minutes into the flight lost control of the drone and it started flying away at an incredible speed (way faster than sports mode, which was not enabled by the way). I lost video image as well and despite hitting the "return to home" option, it did not came back. I also lost visual contact from the drone so i have no idea what happened to it. No idea where it landed, etc. I checked the "find my drone" option in the app but it indicates a place where the drone is not located and it is a place very neer me when in fact i saw it going away farther than my location and at another direction. The flight path shown in the app does not really make sense to me and it most likely show that i really lost control of the drone and it did not record real location after a certain pont. Is there a way to see the real coordinates where it landed? Also, should this have not happened? I understand the drone has certain functions to return to home and other functions to be able to "recover" the drone in case things fail. I have read other threads in this forum with issues such as what i experienced today, how can i claim a warranty for malfunctions in case my drone is in fact lost?
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