Sand inside front screen
1077 3 2020-12-27
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Mangrande
New
Portugal
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My front screen has sand inside. It's probably breaking and it's chips from the LCD glass. The screen is also a little dull, yet it works. Is this problem covered by the warranty? I don't know how this happened, the camera never fell or hit anything!
2020-12-27
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DJI Stephen
DJI team
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Hello there Mangrande. I am sorry for the trouble this has caused and thank you for reaching out. Since this unfortunate issue is happening on your DJI Osmo Action. I would recommend for you to contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. Just a reminder that  DJI do not recommend doing a DIY in fixing the said DJI camera to avoid further damaging the said unit and voiding the warranty of the said DJI camera. Again, I am sorry for the trouble and thank you for your understanding.
2020-12-27
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djiuser_gcic5LMb3JRe
New
United States
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I am facing the same issue now. How did you get this fixed? Mine never fell, it just started breaking from inside. I thought it's sand. Not sure what it is. There is no DJI support in India.
2022-1-22
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Fishycomics
Second Officer
United States
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the topic is old, DJI support will direct you to their repair clinic  that you start filling out online to ship to that be one way to repair
2022-1-22
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