I am leaving on a surfing trip to Sumatra in a few days and bought this drone (P3P) to film there... At this rate it looks like I will not be taking my crippled drone with me, in which case i will most likely be seeking a refund.  Why on earth have we been waiting over  5 weeks for new firmware anyway? Please just re-release 1.1.8 as 1.2.7. surely this would take someone half an hour at most to do! Version checking couldn't be more than one short line of script! If you would just disable version checking or re-release 1.1.8 customers would be happy until the new firmware is released! This really is unacceptable.

My issues are that with FW 1.2.6 the aircraft will not hold altitude it just continues its vertical (in either direction) movement when sticks are released. Ultrasonic sensor does not work at all above 0.3 ft. Had multiple gimbal errors and VPS error. The aircraft is currently not flyable.

stevedunk Posted at 2015-7-25 07:50
Yes, myself included. Unfortunately for DJI is that there are now more you tube video showing nega ...

"Soon" is a time frame that is relative to what?  DJI has said that the firmware fix will be soon and continues to assure that it will be soon.  Well, it has been over 2 months now.  Still waiting.  Early posts indicated a couple weeks.  Please DJI, give us something.  

Nearly 12000! Views on this thread, and still nothing on the firmware fix from DJI. Can't believe that there is a service bin file available that DOES ALLOW FIRMWARE ROLLBACK that somebody on this forum created. And dji can't sort it out. There's either something serious going on at DJI or they need to employ new coding /software developers.

"There's either something serious going on at DJI or they need to employ new coding /software developers."

BOTH!

I'm flabbergasted! The last firmware for the advanced was the 18th of June. That's nearly 6 weeks back. for something which has been accepted as a problem, I don't understand why it is taking so long for the next version. I haven't flown mine since upgrading because of the problems, expecting another version imminently. Do DJI just have one firmware engineer, part time? Yes I know these things take time, but six weeks???

Alterastro Posted at 2015-7-28 22:03
I'm flabbergasted! The last firmware for the advanced was the 18th of June. That's nearly 6 weeks ba ...

I am pleased to see this post.  I too am reticent to fly until we get a new update.  I received my P3A around about launch day and enjoyed a few week of fantastic flying fun, then I upgraded to the latest firmware (1.2) and found that the bird lost its previous levels of balance & control.  Since then I have attempted a few times to perform a safe short flight but have been faced with it failing to hover safely and drift noticeably.  Seeing all the crash and flyaway stories has further dented my confidence and stopped my flying.  

paul.roebuck@k3 Posted at 2015-7-29 20:32
I am pleased to see this post.  I too am reticent to fly until we get a new update.  I received my ...

You guys are on the wrong forum. Start posting on this one in English, that will get their attention lol

http://bbs.dji.com/forum-2-1.html
Google translate does horrible job but you can make it out. Chinese are just as pissed as we are but at least DJI actually responds with actual problems and details.

http://bbs.dji.com/thread-16464-1-1.html

Tahoe_Ed Posted at 2015-7-17 07:10
I cannot elaborate much other than to report that they are aware of the situation and right now th ...

Ed any chance you can say if what is being done at the factory is a permanent fix?

I actually performed a cold IMU calibration per the threads here.. yes I put it in my refrigerator for 30 minutes. It improved the performance and VPS activation, but still have the weak signal issues and shaking gimbal. I am unable to produce a music video due to the shaking of the camera.  The silence from DJI says it all. The advertisement for this Phantom 3 is far from being professional.

ranges Posted at 2015-7-28 21:57
"There's either something serious going on at DJI or they need to employ new coding /software develo ...

Do you have any idea how complicated the P3 is....

Please help I upgrated my Phantom 3 advance but the control will not do anything i tryed 3 diferent micro sd cards a sd card reader, a usb and event tryed using the gimbal to upgrade my control firmaware but it does nothing, it never reads the card so now i have a updated drone and no update on the control,  is there anything i can do to get the control to read the sd card? im over seas and shipping it in is costly please help.

This seems to help. So, if you are desperate enough to flash the service bin from DJi... just do it.
Took it from another forum and can/will not assist in any way or be responsible for whatever happens.

hi dirk. what is the title of the forum for this zip file??

thanks
steve

Hello guys,

I have the same problem I have an upgraded firmware on my aircraft but I cant seem to get the controller to upgrade and as such the aircraft wont even start. The method i tried was using the mini usb cable to connect the remote to the aircraft. There are no led colour changes and no txt message or anything. Any one here with any ideas?

jayson Posted at 2015-7-29 21:19
You guys are on the wrong forum. Start posting on this one in English, that will get their attentio ...

Thanks for this! If I read correctly, firmware 1.2.9 will be exactly same as 1.1.9.

Snowman Posted at 2015-8-1 05:19
Thanks for this! If I read correctly, firmware 1.2.9 will be exactly same as 1.1.9.

I hope not! Six weeks plus just to have an old firmware!!!

Alterastro Posted at 2015-8-1 22:47
I hope not! Six weeks plus just to have an old firmware!!!

I'd rather have an old, stable firmware than the alternative..... but your point is well taken.

I have a few questions:

1) Do we need to 'down grade' the battery firmware as well?

2) If we have a Phantom 3 Advanced and go back to 1.1.8 what Remote Controller version Firmware can / should we be using? That is should it be ok to keep 1.2.8 on the RC or should it match the Quad Copter's Firmware?

3) What is the recommended Android App version?

4) Also not sure if anyone posted this yet, but I read a way to down grade the RC (from another forum), so that is why I was asking my question #2 above. Here is the link, but use at your OWN RISK:

http://www.phantompilots.com/thr ... .45575/#post-421268

It is Post #9

Thanks everyone for your help!

Thasnk you dji, keep up the progress towards better customer service. i for one have been a lucky customer with my now third p3p.

Snowman Posted at 2015-8-1 05:19
Thanks for this! If I read correctly, firmware 1.2.9 will be exactly same as 1.1.9.

thank you snow man. I too would prefer the downgrade/upgrade rather than this 1.2.6 firmware. Where did you get this info?

DJI, can you possibly expedite the update of 1.2.9? I want to go back. Please help the purchasers of your product.

stevedunk Posted at 2015-8-2 12:07
thank you snow man. I too would prefer the downgrade/upgrade rather than this 1.2.6 firmware. Wher ...

As Jayson posted previously:
"http://bbs.dji.com/forum-2-1.html
Google translate does horrible job but you can make it out. Chinese are just as pissed as we are but at least DJI actually responds with actual problems and details. "

I am still using 1.1.9. No problems.

any update yet, regarding firmware upgrade/downgrade?

any update yet, regarding firmware upgrade/downgrade?

rseal Posted at 2015-7-2 23:21
If you are referring to me, as far as complaining, I'm not complaining. I am just wondering why DJI  ...

it is very simple. if all works fine then let it be. if there is a feature on new fw that u cant be without then u have to bite the bullet and upgrade. this tech is still in infancy stage and we are labrats, either accept it or dont. sorry i dont mean to be disrespectful but this forum is gettin to be fw, fw, fw..

i wish you the best

stevedunk Posted at 2015-7-31 07:25
I actually performed a cold IMU calibration per the threads here.. yes I put it in my refrigerator f ...

OK I must retract my prior post regarding IMU calibration. I attempted to fly today in the exact same location and it seems like my p3 pro had a mind of its own. The drift was horrible and I went from weak signal to lost signal within minutes of take off. Lost total visual and had to RTH immediately. What the heck is going on DJI?? Does anyone know how to post on Bejing's forum?? I want China to hear the voice from the US concerning this problem.. Anyone ?????????

rayrokni Posted at 2015-8-3 14:53
it is very simple. if all works fine then let it be. if there is a feature on new fw that u cant b ...

Hi Ray,
no disrespect to you but this shouldn't be R&D, this is a fully commercialised pro-sumer product that has been marketed as a turnkey solution. I make no comment on the issues specifically (My P3P hasn't arrived yet) but I've been involved in bleeding-edge technology and believe me this isn't it. People here have different circumstances, and if they don't feel they are getting the support they deserve for the product they have purchased through normal channels, they should be able to express that (and they have).

In mass production sometimes issues happen that aren't or couldn't be forecast, it's how companies deal with those situations that make them great or flash-in-the-pans.

The only thing I ever hold a company to (and I'll do that with gusto!) is if you make a promise... keep it.

Clear skies and happy flying!

Cheers
Mike

mike.wildlight Posted at 2015-8-4 05:21
Hi Ray,
no disrespect to you but this shouldn't be R&D, this is a fully commercialised pro-sumer p ...

Hey Mike,
Agreed, this shouldnt be R&D, and many promises have been made , but the end result is what we have right now! it seems that the latest batch work just fine with the latest FW, and older batches dont. I still say that value for money p3 is probably the best, IF IT WORKED FOR EVERY ONE!!
I wonder what my feelings would be if i had one of the older batches!!! I can tell you this though, i have been in computer technology for the past 30 years and i learnt very quickly not to do any bios or fw updates if the system works or if i need a new feature only available in later versions and even then if i cant revert to older FW i dont do it for a good few months after release date. having said all that, i cant expect everyone to be aware of this.
i %100 agree that people who have paid good money should not be going thru this nightmare but we are dealing with a company that apparently was not expecting such growth and cant deal with all the problems. It is obvious that screaming at these guys is not getting anywhere! I dont buy anything direct from DJI because of this, i have returned 3 Drones back to where i purchased from because they just were not working as they should have been.
Also a lot of people who have damaged the unit accidentally due to operator error have put the blame on FW issues and jammed up CS at DJI end. either way i agree the end result is the fault of DJI and hope everyone gets their problems sorted out with the help of each other on this forum.
im just rambling on so i wish everyone a quick fix to their P3 problems and remember once it is working, dont do FW updates unless you have to and even then make sure you can revert back, which i believe is going to be the casse from now on. People can still revert backwards but certain knowledge of software and programming may be needed.
good luck to you all

Firmware update is right around the corner guys.  The iOS app is now called DJI Go and is v2.0
https://itunes.apple.com/bz/app/id943780750

Just Installed 1.3.20 for my P3Pro. Deleted old DJI app and installed DJI Go. for my ios mini pad  Flew for five minutes. Perfect stabilization, no drift, No Gimbal overload, thank God. Will keep all posted. Thank you DJI
Steve
Texas

clkilljoy1@nets Posted at 2015-7-2 11:04
Would like to know that answer as well

The quality of the plastics used for the P3's (I have a P3P) are poor. The screws being used are short in certain areas and are cracking the plastic mounts. I actually had a P3P remote that had a dislocated back cover (OUT OF BOX!) and a quick peek shows that the short cover screws only has thin plastic thread to hold on to...very poor thought went into the assembly. I don't remember seeing this kind of assembly issues on the P2V+; and I work on diff't phantom models a lot.
In addition, my P3P shell has a gap on certain parts of the body shell (poor fit) out of the box. Again, assembly/design issues. Tightening the screws don't help.

InspirelessAggi Posted at 2015-7-2 13:48
I'd like to hear from DJI about the warranty on the shell.   Who says it's not covered?  As far as ...

I absolutely agree. The plastics used and manner of assembly for the P3's (I have P3P) are well below par compared to the plastic/screw/assembly of the P2's. To add to my earlier post, also out of box - my P3P, while test throttling (w/o props), I noticed an annoying grinding pitch sound coming from the area of the 2 motors. After investigation, I found out that the plastic light diffusers were not firmly in place and vibration from throttling the motors would cause them to generate what sounded like grinding sounds. In this case, you can't snap them tight cause of again, poor design/assembly. I just lightly touched it up with super glue around the rim. Tsk! Tsk! so many issues for a brand new P3P that I shelled good $ for.