Gimbal Starts Up, then dies. What is the matter?
526 1 2020-12-30
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rich61291
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United States
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My gimbal has been acting strange. On startup, it moves as normal but then it dies. I can still see the image on my remote but I can't control it. I have attached a video to this thread.
I have recalibrated everything, updated, downgraded firmware. The only thing that has been weird is that before this all happened, the gimbal worked fine, then it shooked and had a gimbal overloaded (died), I then touched the gimbal board motherboard and it was insanely hot. Right now I got a replacement (gimbal motherboard) being shipped out to me but hope that solves it. But still not sure what the issue is

https://vimeo.com/495886030

2020-12-30
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DJI Stephen
DJI team
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Hello there rich61291. I am sorry for the trouble this has caused and thank you for reaching out. Before this issue happened did your DJI Mavic 2 Pro encountered any hard landing our crash? Since you have done several troubleshooting steps to fix the said issue and still the issue persists. It seems that there might be an issue with the hardware. I would recommend you contact our support team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. We have a team who would do their best to assess and then the corresponding resolution would be provided. Just a reminder that  DJI do not recommend doing a DIY in fixing the said DJI drone to avoid further damaging the said unit. Again, I am sorry for the trouble and thank you for your understanding.
2020-12-30
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