Electromen
lvl.3
Flight distance : 275531 ft
United States
Offline
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DJI Stephen Posted at 12-30 21:20
Hello there Electromen. I am sorry for the trouble this has caused and thank you for reaching out. May we know what is the firmware version of your device? Did you try to charge it when the DJI Smart Controller is turned off completely? It usually takes about 2 hours to fully charge a DJI Smart Controller with the provided charger. If a third-party charger is used, the charger needs to support QC2.0 or higher charging protocol. Thank you.
I'm using the DJI charger and cable that came with the SC. Yes, the SC was turned off during charging. When I woke up this morning the SC was 100%. I turned it on until it reached 97% and plugged it in. Again I received the message : "Current charging speed slow. Please use the charger that comes with the device for a faster charging speed."
System Version 1.0.86.0 |
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