Osmo action Reboot & Factory Reset Error Firmware 1.10.00.40
6537 33 2021-1-3
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Hamza.f
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i have Updated to firmware 1.10.00.40 , 2 Weeks ago and it was flawless all the update functions were working now i turn on the camera i find the Set language & Date & Time i Saw it a said oh this is weird then pressed the QS button and it does not switch screens you need to hold it down to do so and no Tem threshold menu Its like it Went and Downgraded it self!
keep in mind i Checked the firmware and it says I'm on 1.10.00.40
tried to factory reset the issue didnt get resolved
the screen has LAG on Rocksteady whaaaat i think it reset it self to Firmware 1.05 or something what should i do ?!





2021-1-3
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DJI Gamora
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Hi, Hamza.f. Thanks for reaching out and sorry to read about the difficulties you're encountering. Regarding the QS button, please check whether you're recording. The latest firmware requires you now to press and hold the QS button to switch screens during recording. We recommend that you upload a short clip for the other issues you're encountering and include also an image of your Osmo Action's current firmware version. Looking forward to your response.
2021-1-4
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Fishycomics
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@DJI GAmora, did you see that @Hamza.F said

When he turns on his Camera the date appeared.  

To me the date will appear when the firmware was changed by Rollback or updating. the date should not have changed from FW 1.9 to fw 1.10 but from FW 1.10 to fw* Could you work on getting the answer than passing it to  the developer.  We are not walking into a Building to the Guard that simply says move along
2021-1-4
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Hamza.f
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@DJI GAmora if i can't record with the camera i would have mentioned it!,  luckily Fishycomics exists! he contributed alot to this community and i would like to thank him for that!anyway thanks for the intention
2021-1-4
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djiuser_QBV4Yl7Lszpl
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Unfortunately I have the exact same problem. Updated my FW to the latest and was flawless. Turned the camera back on after a while and saw the set date which was weird. Now the QS button doesn't switch with 1 click so I need to hold it down when not recording. The lag is also back. But when I checkes thw FW version, it's on the latest! Help!!
2021-3-1
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Fishycomics
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Best solution for us to do is refresh firmware.   I really need to  make another tutorial and post here.    get the older firmware and debug  txt file.  Knowing  you need basic pc skills . you can write a post, you can make a file really that simple trust me.

  you be back to a normal camera in no time
2021-3-1
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djiuser_07vXZ2vTNLTP
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Fishycomics Posted at 3-1 08:42
Best solution for us to do is refresh firmware.   I really need to  make another tutorial and post here.    get the older firmware and debug  txt file.  Knowing  you need basic pc skills . you can write a post, you can make a file really that simple trust me.

  you be back to a normal camera in no time

Can you tell how to refresh the firmware, I have the same issue ?
2021-7-2
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Alvara74
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No idea, sorry
2021-7-2
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Alvara74
Second Officer
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Perhaps you can try rebooting the system
2021-7-2
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Alvara74
Second Officer
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I'm not sure about the Osmo Action though
2021-7-2
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Fishycomics
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djiuser_07vXZ2vTNLTP Posted at 7-2 07:19
Can you tell how to refresh the firmware, I have the same issue ?

2021-7-2
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Fishycomics
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if you can not follow along, suggest look for the other videos, it may complicate you.
2021-7-2
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relaxosmo
lvl.4
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I disconnected OA from my PC USB, and now my firmware went back from 01.09.00.10 (7211) to (6436)
Ilso it ask for a time/date when power on.

Why? How to prevent this in the future??
2021-9-27
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relaxosmo
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I can update with the file on the sdcard, but do i really have to update every time when it downgrade itself?? (around once per month..)
2021-10-7
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Fishycomics
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refresh with firmware and debug txt doc, are you doing that.
2021-10-7
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relaxosmo
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sorry? I already made resresh firmware. now it will be fine for a few weeks again.. but then magically, it will downgrade itself.
what you mean "debug txt doc"?
2021-10-8
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Fishycomics
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then how are you refreshing firmware, explain your steps
you just putting in fw .0 and nothing else?
2021-10-8
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relaxosmo
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Fishycomics Posted at 10-8 12:09
then how are you refreshing firmware, explain your steps
you just putting in fw .0 and nothing else?

i downloaded offical latest firmware bin file to the root of sd card and power on the cam.
it upgraded fine
2021-10-9
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relaxosmo
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Fishycomics?
2021-10-14
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Fishycomics
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Aweome to hear, thanks  for the update
2021-10-15
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relaxosmo
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i ask about:
"debug txt doc"

what you mean here?
what do i wrong? How to prevent firmware downgrade?
2021-10-15
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Fishycomics
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you got it working> now you want to downgrade?
2021-10-16
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relaxosmo
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NO, i don't want to downgrade. but it will in a few weeks...

I ask about what do you mean here: "debug txt doc"
How to prevent firmware automatic downgrade?

(Sorry, i cannot be more clear)
2021-10-20
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Fishycomics
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Okay there are three members in here: and a person got no clue just popping in.   

if you have the latest firmware on fw 1.10... and reverting back to fw 1.09 by itself question  you simply place in Only FW 1.10 manually or use the smartphone?.

Load fw99 with debug file, then load  fw 1.10 only (no need for a debug when updating to a higher fw)
laod fw 1.10 back in you need the debug file otherwise it fails








2021-10-21
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relaxosmo
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" you simply place in Only FW 1.10 manually or use the smartphone?"

I simply placed 1.10 BIN file to the root of the card and power on the cam.

1. This is not an official upgrade method?
2. If i upgrade with smartphone it wont downgrade itself? Never?
3. Still not clear: "Load fw99 with debug file" - any link for that process?


2021-10-21
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Fishycomics
First Officer
United States
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watch and learn on how to do the firmware  again


I demoed if you follow my steps you get it done, I do apologize if we have a missunderstanding.
2021-10-21
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Fishycomics
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update  I guess you got this working
2021-10-22
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relaxosmo
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Please answer to the first two questions:

"I simply placed 1.10 BIN file to the root of the card and power on the cam.
1. This is not an official upgrade method?
2. If i upgrade with smartphone it wont downgrade itself? Never?"

thank you
2021-10-22
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Fishycomics
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I contact DJi if you  are having  issues of the camera  downgrading on you,
2021-10-22
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relaxosmo
lvl.4
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"I contact DJI"?
So you will contact? Thanks
2021-10-23
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Fishycomics
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United States
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if its too complicated, what I can do is nothing more
2021-10-23
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relaxosmo
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Hmm, is here anybody who understand Fishycomics answer, or i am the only one who totally lost?
2021-10-24
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Fishycomics
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relaxosmo Posted at 10-24 09:44
Hmm, is here anybody who understand Fishycomics answer, or i am the only one who totally lost?

Sorry but  did you Downloaded FW 99 and get it on? and did it resolve your  issue, if not than by all means get with DJI repair.
2021-10-24
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