DJI stuck at customs
1895 1 2021-1-4
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amiright
lvl.1
South Korea
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Purchased: December 15
Today’s date: January 5
My air 2 package has been stuck at the airport for customs clearance. I had a bunch of emails back and forth with dji staff but never got back to me as to why shipping is taking so long. It’s in Korea... just requiring a clearance from DJI.

Sigh... should’ve just bought it off 3rd party retailers...

I was hoping to test fly and practice to get it up for new year shots but that’s not possible obviously. Hoping to get it soon.
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2021-1-4
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DJI Natalia
Administrator

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Hi amiright, we are so sorry for the inconvenience caused. I've managed to get your order number via your forum account, your situation has been escalated to our logistics team to check and follow up, if there is an update, we'll keep you updated soon. Thanks.
2021-1-4
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