Phone cord advice needed
1454 4 2021-1-4
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JoeA
lvl.1

United States
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I have a Mavic Air 2 and an Iphone 11 with the otter box case.   I have to remove the rubber liner around the hard case in order for the DJI lightning cable to connect.  It has a 90 degree bend and the rubber otter box case won't let the DJI cable connector physically get close enough to connect with the Iphone.   I have to take it off everytime I go to fly.  

Any ideas to prevent this?  I can't be the only one who's had this problem.

Thanks in Advance.
2021-1-4
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GaryDoug
First Officer
Flight distance : 1264639 ft
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United States
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I can't speak for iPhones, but there are plenty of aftermarket cables you can use for Android. I assume it is the same for iPhones.
2021-1-4
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DJI Stephen
DJI team
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Hello there JoeA. Thank you for reaching out and for the inquiry. You may try check our DJI Where To Buy platform on this link ( https://www.dji.com/where-to-buy ) to see if those cables that you need to connect your mobile device to your DJI Mavic Air 2 remote controller is available. In addition, I hope that you can get some recommendations from our DJI Co pilots with regards to this inquiry. Thank you and please be safe always.
2021-1-4
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Smashey1
lvl.4
Flight distance : 173422 ft
Ireland
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I've a Moment case that also suffers from this. Short 3rd party lightning to USB-C cables abound but they won't store neatly within the RC the way the DJI cable does. My expensive solution was to get an iPad mini  but I'd understand if you didn't want to go down that route
Did find this on a quick search but no idea of quality etc...https://usbfever.com/index.php?m ... d834d06331483ed3268
2021-1-5
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JoeA
lvl.1

United States
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Smashey1 Posted at 1-5 04:46
I've a Moment case that also suffers from this. Short 3rd party lightning to USB-C cables abound but they won't store neatly within the RC the way the DJI cable does. My expensive solution was to get an iPad mini  but I'd understand if you didn't want to go down that route
Did find this on a quick search but no idea of quality etc...https://usbfever.com/index.php?main_page=product_info&products_id=3097&zenid=e7ce90b28d029d834d06331483ed3268

Thanks.  I'll give this a try!
2021-1-5
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