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DJI Phantom Pro + (PLUS) map button not working (4th at the...
12029 34 2021-1-4
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djiuser_rcy6t5DJAvk7
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I have the Phantom 4 Pro + with the built in screen. However, i can't seem to get offline map to work or any map (which seem to work when I download it onto my iphone-not the plus built in controller). I have tried to update to the latest firmware of the controller by downloading from the dji website and extracting GL300E_v1430_20200519.Bin file and copying it onto the sd card and manually initiating the update. However the update never seem to finish as it hangs on the DJI logo after restart. After powering down and repowering up the map button 4th from the top is also unresponsive.

I have spent a lot of time researching it seems everyone is having the same problem with maps but my map button being unresponsive seems to be a new issue?


btw. I have down factory reset/ re-installed firmware on the controller a number of times. it's all the same result. Also yes the controller is always connected to the home wifi.


Any help would be appreciated.
2021-1-4
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JustinZJ
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A lot of people are having this same issue.  My maps button also not respond at all. Very frustrating.  We are all waiting for DJI response.  They want me to send my controller back for repairs but I feel there needs to be another solution.  My controller is stuck on DJI GO 4 version 4.2.6 and is not showing an update despite others running 4.3.14.  
2021-1-5
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SM-17
Second Officer
Flight distance : 179288 ft
Malta
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JustinZJ Posted at 1-5 08:18
A lot of people are having this same issue.  My maps button also not respond at all. Very frustrating.  We are all waiting for DJI response.  They want me to send my controller back for repairs but I feel there needs to be another solution.  My controller is stuck on DJI GO 4 version 4.2.6 and is not showing an update despite others running 4.3.14.

I pity the time I went for the pro+ controller, the hardware is good but DJI is not. shame on them, they have very good programmers but their management strategy is bad

edit: VERY BAD

2021-1-5
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djiuser_rcy6t5DJAvk7
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DJI? hello? anyone doing support out there?
2021-1-7
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Winni
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djiuser_rcy6t5DJAvk7 Posted at 1-7 01:33
DJI? hello? anyone doing support out there?

Solved  !!! After 3 days of annoying contact with support, someone finally helped me get the right DJIGo4 version through support. THANK YOU Klaus. For everyone who also needs the version, contact me,
also works perfectly with offline maps.

DJI-v4.3.14_190309-8-35864_dpad_sec.apk this is the working one
2021-1-7
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djiuser_rcy6t5DJAvk7
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Australia
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Can you please explain how you got it to work.
2021-1-7
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djiuser_rcy6t5DJAvk7
lvl.1
Flight distance : 68120 ft
Australia
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I have tried to installed version DJI-v4.3.14 apk and other versions of the apk by downloading it and putting it onto the SD card it says that application can not be installed.

how did you get around that?
2021-1-8
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delfin2003
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Winni Posted at 1-7 09:38
Solved  !!! After 3 days of annoying contact with support, someone finally helped me get the right DJIGo4 version through support. THANK YOU Klaus. For everyone who also needs the version, contact me,
also works perfectly with offline maps.

Dude, just post your solution here. Why does anyone need to contact you?
2021-1-9
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SM-17
Second Officer
Flight distance : 179288 ft
Malta
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Winni Posted at 1-7 09:38
Solved  !!! After 3 days of annoying contact with support, someone finally helped me get the right DJIGo4 version through support. THANK YOU Klaus. For everyone who also needs the version, contact me,
also works perfectly with offline maps.

Post solution here so others with same problem can fix
2021-1-9
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Winni
lvl.2
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Germany
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SM-17 Posted at 1-9 05:14
Post solution here so others with same problem can fix

Try this version from DJI Support, this was working at my GL300E, other versions not installed like it is as yours

https://my.hidrive.com/share/j78c0b0-3e

Pass help100
2021-1-9
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djiuser_D5PQc3auAzUe
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Winni Posted at 1-9 07:58
Try this version from DJI Support, this was working at my GL300E, other versions not installed like it is as yours

https://my.hidrive.com/share/j78c0b0-3e

Thank you, I now have the latest Go4
2021-1-9
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delfin2003
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djiuser_D5PQc3auAzUe Posted at 1-9 08:54
Thank you, I now have the latest Go4

What app version does it show on you remote?
2021-1-9
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James325i
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delfin2003 Posted at 1-9 15:57
What app version does it show on you remote?

It shows 4.3.14
2021-1-9
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tedjones77494
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I am experiencing the same with a P4P+.  I am thinking about going back to the no screen controller setup. If that is possible?
2021-1-19
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Bobstaff
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Canada
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I copied that to an SD card and when I go to local update it says No Update Found.
Looks like it wants the .bin file
2021-2-7
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Zin Foto
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Vietnam
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Winni Posted at 1-7 09:38
Solved  !!! After 3 days of annoying contact with support, someone finally helped me get the right DJIGo4 version through support. THANK YOU Klaus. For everyone who also needs the version, contact me,
also works perfectly with offline maps.

I'm glad it's back up again. thanks
Here is a screenshot from the Remote Controller (GL300E)
Backup download link: DJI-v4.3.14_190309-8-35864_dpad_sec.apk drive.google.com/drive/u/2/folders/1xXDjyL_Wa87MoLUvh2doEU-A9GdgY93t




--------









2021-2-15
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Winni
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Germany
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download here https://my.hidrive.com/share/j78c0b0-3e pass help100 and install than you fix it
2021-2-16
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djiuser_BnPUgI00vbbk
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Netherlands
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Thanks so much, this solved my map problem!

John
2021-4-16
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djiuser_06VVjZ8l5u39
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United States
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How do I install DJI-v4.3.14_190309-8-35864_dpad_sec.apk on controller?
2021-5-1
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Im913mostwanted
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Winni Posted at 1-7 09:38
Solved  !!! After 3 days of annoying contact with support, someone finally helped me get the right DJIGo4 version through support. THANK YOU Klaus. For everyone who also needs the version, contact me,
also works perfectly with offline maps.

Hey friend! I have full internet access and no available updates on my phantom 4 pro plus controller and the icon still doesn’t work, here’s my version: 01.04.03.00

I don’t know how to downgrade... can’t use dji assistant because I only have a MacBook....even when at the park, connected to Siri through my phone hotspot........ weird!

anything or any suggestion is much appreciated!

Rayholderg1@gmail.com

2021-5-14
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Winni
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Im913mostwanted Posted at 5-14 23:38
Hey friend! I have full internet access and no available updates on my phantom 4 pro plus controller and the icon still doesn’t work, here’s my version: 01.04.03.00

I don’t know how to downgrade... can’t use dji assistant because I only have a MacBook....even when at the park, connected to Siri through my phone hotspot........ weird!

Download the App from my account , install the app on the Remote with a sd card in the remote controller
2021-5-20
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Im913mostwanted
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Winni Posted at 5-20 02:06
Download the App from my account , install the app on the Remote with a sd card in the remote controller

attempted---still no dice

I have even went as far as to attempt to "local update" aka force update to the latest firmware downloaded straight from the DJI website to a clean SD card that was inserted to the controller and it still insists it is running the current version....

So, step further. I have even went as far as to download the amazon store via browser; and proceeded to pay $25 for the Litchi app; that has been SO slow and barely even runs; that I can't even pilot the drone. It was a complete waste of money.

Of course DJI's "customer service" is completely non existent. Per usual. Thanks for the reply. ANY updates you come across regarding this situation is very much appreciated.

Hell, I've got a bounty out for any file that WORKS on my machine to get maps working.... $100!
2021-5-25
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Winni
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Im913mostwanted Posted at 5-25 02:44
attempted---still no dice

I have even went as far as to attempt to "local update" aka force update to the latest firmware downloaded straight from the DJI website to a clean SD card that was inserted to the controller and it still insists it is running the current version....

The Problem ist NOT the DJI Firmware, the Problem ist the DJI Go 4 App, so install this App and it will Work
DJI-v4.3.14_190309-8-35864_dpad_sec.apk

2021-5-26
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Winni
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Im913mostwanted Posted at 5-25 02:44
attempted---still no dice

I have even went as far as to attempt to "local update" aka force update to the latest firmware downloaded straight from the DJI website to a clean SD card that was inserted to the controller and it still insists it is running the current version....

download here https://my.hidrive.com/share/j78c0b0-3e pass help100 and install than you fix it
2021-5-26
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fansa2bcd1a8
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Winni Posted at 5-20 02:06
Download the App from my account , install the app on the Remote with a sd card in the remote controller

hello, I downloaded the file on to an sd card, but it wont upgrade to 4.3.42 ?

what was the steps you did to upgrade your DJI GO 4?

thanks for all your help
2021-6-20
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Lopertyur
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Updating the app solves the problem
1) Download the apk file
2) Copy it to a micro SD memory in the root
3) In the control go to Settings> All Applications> Explorer> SD Card
4) Open the application and click on install

DJI GO 4
DJI-v4.3.14_190309-8-35864_dpad_sec.apk
Google Drive Link
https://drive.google.com/file/d/1WMU8UeePZ1Joj1FypnzpfMDmyyWUiuIl/view?usp=sharing
2021-7-28
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Mavic 395
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Lopertyur Posted at 7-28 12:40
Updating the app solves the problem
1) Download the apk file
2) Copy it to a micro SD memory in the root

I still cant get into setting/applications/explore/sd card all I see is applications can you explain this step in greater detail
2021-8-7
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Mavic 395
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Winni Posted at 5-26 02:00
The Problem ist NOT the DJI Firmware, the Problem ist the DJI Go 4 App, so install this App and it will Work
DJI-v4.3.14_190309-8-35864_dpad_sec.apk

how do you install the app
2021-8-7
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Keng 4Pro
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Lopertyur Posted at 7-28 12:40
Updating the app solves the problem
1) Download the apk file
2) Copy it to a micro SD memory in the root

Thank you very much, I was able to solve the problem from your suggestion.
2021-10-20
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djiuser_aoBWEF1SDTIS
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Australia
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Winni Posted at 2021-1-7 09:38
Solved  !!! After 3 days of annoying contact with support, someone finally helped me get the right DJIGo4 version through support. THANK YOU Klaus. For everyone who also needs the version, contact me,
also works perfectly with offline maps.


Hi there can you please send it to me
2022-4-27
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Yo soy Toff
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United States
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Thanks good dudes. May the force be with you. Dji should pay you or give free swag.  
2022-12-15
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Erbster
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Mavic 395 Posted at 2021-8-7 20:46
how do you install the app

This thread is rather old, but for the benefit of users like. me. coming to the. P4P+  with. a second  hand unit:

To install the app: Copy the APK file onto the root of a microSD, insert into controller and power on. go to "Apps" in the settings and stop both Go4 and system upgrade processes (tap on the app and then tap stop). Go to All Applications and then tap explorer. Tap on SD card and then tap on the APK; it will then offer to install.

HOWEVER: I successfully installed this, but maps is still not working -  I was getting an empty list in the downloads, so I tried clearing all the caches (to no avail) and then did a factory reset and now the maps button does not work at all.

Is there a more recent version now?
2022-12-22
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Grumpy OldMan
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Australia
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Erbster Posted at 2022-12-22 03:26
This thread is rather old, but for the benefit of users like. me. coming to the. P4P+  with. a second  hand unit:

To install the app: Copy the APK file onto the root of a microSD, insert into controller and power on. go to "Apps" in the settings and stop both Go4 and system upgrade processes (tap on the app and then tap stop). Go to All Applications and then tap explorer. Tap on SD card and then tap on the APK; it will then offer to install.

Where did you find Explorer??? I have the P4 Pro+, but I have no Explorer App that I can find anywhere...
2023-1-29
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Matthew Rulka
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Canada
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Winni Posted at 2021-1-7 09:38
Solved  !!! After 3 days of annoying contact with support, someone finally helped me get the right DJIGo4 version through support. THANK YOU Klaus. For everyone who also needs the version, contact me,
also works perfectly with offline maps.


Where do you get the update ?
2023-12-29
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giudale1124
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Italy
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#Quick Reply Here#I have the same problem as you. I searched the internet and the problem is solved by updating the firmware from version V01.02.02.00 to version V01.04.03.00 and installing the DJI GO4 version V4.3.14. But unfortunately I can't upload the firmware and therefore installing the DJI GO4 V4.3.14 app the maps don't work and neither does the home point making the remote control useless. For this reason I would be grateful if someone knows how to update the remote control, or if they have an even previous firmware available to then try to upload. I also leave you my email grandecrisi@gmail.com
8-15 06:37
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