Please select Into the mobile phone version | Continue to access the computer ver.
DJI Phantom Pro + (PLUS) map button not working (4th at the...
2517 28 1-4 23:07
Uploading and Loding Picture ...(0/1)
o(^-^)o
djiuser_rcy6t5DJAvk7
lvl.1
Flight distance : 68120 ft
Australia
Offline

I have the Phantom 4 Pro + with the built in screen. However, i can't seem to get offline map to work or any map (which seem to work when I download it onto my iphone-not the plus built in controller). I have tried to update to the latest firmware of the controller by downloading from the dji website and extracting GL300E_v1430_20200519.Bin file and copying it onto the sd card and manually initiating the update. However the update never seem to finish as it hangs on the DJI logo after restart. After powering down and repowering up the map button 4th from the top is also unresponsive.

I have spent a lot of time researching it seems everyone is having the same problem with maps but my map button being unresponsive seems to be a new issue?


btw. I have down factory reset/ re-installed firmware on the controller a number of times. it's all the same result. Also yes the controller is always connected to the home wifi.


Any help would be appreciated.
1-4 23:07
Use props
JustinZJ
lvl.2
Flight distance : 2329 ft
  • >>>
United States
Offline

A lot of people are having this same issue.  My maps button also not respond at all. Very frustrating.  We are all waiting for DJI response.  They want me to send my controller back for repairs but I feel there needs to be another solution.  My controller is stuck on DJI GO 4 version 4.2.6 and is not showing an update despite others running 4.3.14.  
1-5 08:18
Use props
SM-17
Captain
Flight distance : 179288 ft
Malta
Offline

JustinZJ Posted at 1-5 08:18
A lot of people are having this same issue.  My maps button also not respond at all. Very frustrating.  We are all waiting for DJI response.  They want me to send my controller back for repairs but I feel there needs to be another solution.  My controller is stuck on DJI GO 4 version 4.2.6 and is not showing an update despite others running 4.3.14.

I pity the time I went for the pro+ controller, the hardware is good but DJI is not. shame on them, they have very good programmers but their management strategy is bad

edit: VERY BAD

1-5 10:57
Use props
djiuser_rcy6t5DJAvk7
lvl.1
Flight distance : 68120 ft
Australia
Offline

DJI? hello? anyone doing support out there?
1-7 01:33
Use props
Winni
lvl.3
Flight distance : 1750801 ft
Germany
Offline

djiuser_rcy6t5DJAvk7 Posted at 1-7 01:33
DJI? hello? anyone doing support out there?

Solved  !!! After 3 days of annoying contact with support, someone finally helped me get the right DJIGo4 version through support. THANK YOU Klaus. For everyone who also needs the version, contact me,
also works perfectly with offline maps.

DJI-v4.3.14_190309-8-35864_dpad_sec.apk this is the working one
1-7 09:38
Use props
djiuser_rcy6t5DJAvk7
lvl.1
Flight distance : 68120 ft
Australia
Offline

Can you please explain how you got it to work.
1-7 11:41
Use props
djiuser_rcy6t5DJAvk7
lvl.1
Flight distance : 68120 ft
Australia
Offline

I have tried to installed version DJI-v4.3.14 apk and other versions of the apk by downloading it and putting it onto the SD card it says that application can not be installed.

how did you get around that?
1-8 22:06
Use props
delfin2003
lvl.4
Flight distance : 170869 ft
Russia
Offline

Winni Posted at 1-7 09:38
Solved  !!! After 3 days of annoying contact with support, someone finally helped me get the right DJIGo4 version through support. THANK YOU Klaus. For everyone who also needs the version, contact me,
also works perfectly with offline maps.

Dude, just post your solution here. Why does anyone need to contact you?
1-9 04:54
Use props
SM-17
Captain
Flight distance : 179288 ft
Malta
Offline

Winni Posted at 1-7 09:38
Solved  !!! After 3 days of annoying contact with support, someone finally helped me get the right DJIGo4 version through support. THANK YOU Klaus. For everyone who also needs the version, contact me,
also works perfectly with offline maps.

Post solution here so others with same problem can fix
1-9 05:14
Use props
Winni
lvl.3
Flight distance : 1750801 ft
Germany
Offline

SM-17 Posted at 1-9 05:14
Post solution here so others with same problem can fix

Try this version from DJI Support, this was working at my GL300E, other versions not installed like it is as yours

https://my.hidrive.com/share/j78c0b0-3e

Pass help100
1-9 07:58
Use props
djiuser_D5PQc3auAzUe
lvl.1
Flight distance : 27369 ft
United Kingdom
Offline

Winni Posted at 1-9 07:58
Try this version from DJI Support, this was working at my GL300E, other versions not installed like it is as yours

https://my.hidrive.com/share/j78c0b0-3e

Thank you, I now have the latest Go4
1-9 08:54
Use props
delfin2003
lvl.4
Flight distance : 170869 ft
Russia
Offline

djiuser_D5PQc3auAzUe Posted at 1-9 08:54
Thank you, I now have the latest Go4

What app version does it show on you remote?
1-9 15:57
Use props
James325i
lvl.1
Flight distance : 27369 ft
United Kingdom
Offline

delfin2003 Posted at 1-9 15:57
What app version does it show on you remote?

It shows 4.3.14
1-9 23:42
Use props
tedjones77494
lvl.2
Flight distance : 417385 ft
  • >>>
United States
Offline

I am experiencing the same with a P4P+.  I am thinking about going back to the no screen controller setup. If that is possible?
1-19 05:24
Use props
Bobstaff
lvl.1
Flight distance : 361024 ft
Canada
Offline

I copied that to an SD card and when I go to local update it says No Update Found.
Looks like it wants the .bin file
2-7 12:48
Use props
Zin Foto
lvl.1

Vietnam
Offline

Winni Posted at 1-7 09:38
Solved  !!! After 3 days of annoying contact with support, someone finally helped me get the right DJIGo4 version through support. THANK YOU Klaus. For everyone who also needs the version, contact me,
also works perfectly with offline maps.

I'm glad it's back up again. thanks
Here is a screenshot from the Remote Controller (GL300E)
Backup download link: DJI-v4.3.14_190309-8-35864_dpad_sec.apk drive.google.com/drive/u/2/folders/1xXDjyL_Wa87MoLUvh2doEU-A9GdgY93t




--------









2-15 07:29
Use props
Winni
lvl.3
Flight distance : 1750801 ft
Germany
Offline

download here https://my.hidrive.com/share/j78c0b0-3e pass help100 and install than you fix it
2-16 02:35
Use props
djiuser_BnPUgI00vbbk
lvl.1

Netherlands
Offline

Thanks so much, this solved my map problem!

John
4-16 02:35
Use props
djiuser_06VVjZ8l5u39
lvl.1

United States
Offline

How do I install DJI-v4.3.14_190309-8-35864_dpad_sec.apk on controller?
5-1 17:58
Use props
Im913mostwanted
lvl.2
Flight distance : 435801 ft
United States
Offline

Winni Posted at 1-7 09:38
Solved  !!! After 3 days of annoying contact with support, someone finally helped me get the right DJIGo4 version through support. THANK YOU Klaus. For everyone who also needs the version, contact me,
also works perfectly with offline maps.

Hey friend! I have full internet access and no available updates on my phantom 4 pro plus controller and the icon still doesn’t work, here’s my version: 01.04.03.00

I don’t know how to downgrade... can’t use dji assistant because I only have a MacBook....even when at the park, connected to Siri through my phone hotspot........ weird!

anything or any suggestion is much appreciated!

Rayholderg1@gmail.com

5-14 23:38
Use props
Winni
lvl.3
Flight distance : 1750801 ft
Germany
Offline

Im913mostwanted Posted at 5-14 23:38
Hey friend! I have full internet access and no available updates on my phantom 4 pro plus controller and the icon still doesn’t work, here’s my version: 01.04.03.00

I don’t know how to downgrade... can’t use dji assistant because I only have a MacBook....even when at the park, connected to Siri through my phone hotspot........ weird!

Download the App from my account , install the app on the Remote with a sd card in the remote controller
5-20 02:06
Use props
Im913mostwanted
lvl.2
Flight distance : 435801 ft
United States
Offline

Winni Posted at 5-20 02:06
Download the App from my account , install the app on the Remote with a sd card in the remote controller

attempted---still no dice

I have even went as far as to attempt to "local update" aka force update to the latest firmware downloaded straight from the DJI website to a clean SD card that was inserted to the controller and it still insists it is running the current version....

So, step further. I have even went as far as to download the amazon store via browser; and proceeded to pay $25 for the Litchi app; that has been SO slow and barely even runs; that I can't even pilot the drone. It was a complete waste of money.

Of course DJI's "customer service" is completely non existent. Per usual. Thanks for the reply. ANY updates you come across regarding this situation is very much appreciated.

Hell, I've got a bounty out for any file that WORKS on my machine to get maps working.... $100!
5-25 02:44
Use props
Winni
lvl.3
Flight distance : 1750801 ft
Germany
Offline

Im913mostwanted Posted at 5-25 02:44
attempted---still no dice

I have even went as far as to attempt to "local update" aka force update to the latest firmware downloaded straight from the DJI website to a clean SD card that was inserted to the controller and it still insists it is running the current version....

The Problem ist NOT the DJI Firmware, the Problem ist the DJI Go 4 App, so install this App and it will Work
DJI-v4.3.14_190309-8-35864_dpad_sec.apk

5-26 02:00
Use props
Winni
lvl.3
Flight distance : 1750801 ft
Germany
Offline

Im913mostwanted Posted at 5-25 02:44
attempted---still no dice

I have even went as far as to attempt to "local update" aka force update to the latest firmware downloaded straight from the DJI website to a clean SD card that was inserted to the controller and it still insists it is running the current version....

download here https://my.hidrive.com/share/j78c0b0-3e pass help100 and install than you fix it
5-26 02:00
Use props
fansa2bcd1a8
lvl.1
Flight distance : 1274111 ft

United States
Offline

Winni Posted at 5-20 02:06
Download the App from my account , install the app on the Remote with a sd card in the remote controller

hello, I downloaded the file on to an sd card, but it wont upgrade to 4.3.42 ?

what was the steps you did to upgrade your DJI GO 4?

thanks for all your help
6-20 16:52
Use props
Lopertyur
lvl.1
  • >>>
Ecuador
Offline

Updating the app solves the problem
1) Download the apk file
2) Copy it to a micro SD memory in the root
3) In the control go to Settings> All Applications> Explorer> SD Card
4) Open the application and click on install

DJI GO 4
DJI-v4.3.14_190309-8-35864_dpad_sec.apk
Google Drive Link
https://drive.google.com/file/d/1WMU8UeePZ1Joj1FypnzpfMDmyyWUiuIl/view?usp=sharing
7-28 12:40
Use props
Mavic 395
lvl.2
Flight distance : 2128648 ft
  • >>>
United States
Offline

Lopertyur Posted at 7-28 12:40
Updating the app solves the problem
1) Download the apk file
2) Copy it to a micro SD memory in the root

I still cant get into setting/applications/explore/sd card all I see is applications can you explain this step in greater detail
8-7 20:44
Use props
Mavic 395
lvl.2
Flight distance : 2128648 ft
  • >>>
United States
Offline

Winni Posted at 5-26 02:00
The Problem ist NOT the DJI Firmware, the Problem ist the DJI Go 4 App, so install this App and it will Work
DJI-v4.3.14_190309-8-35864_dpad_sec.apk

how do you install the app
8-7 20:46
Use props
Keng 4Pro
lvl.1
Flight distance : 706952 ft
Thailand
Offline

Lopertyur Posted at 7-28 12:40
Updating the app solves the problem
1) Download the apk file
2) Copy it to a micro SD memory in the root

Thank you very much, I was able to solve the problem from your suggestion.
14 hours ago
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules