djiuser_FghKmnGbPO1N
Falkland Islands
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I have a new problem with my Mavic 2 Pro/Smart Controller which is about a year old.
The video feed to the screen on the controller is distorted and colours are washed out, and about every 1 second or so there is a white flash on the feed - the screen goes completely white for a fraction of a second. The button control commands to take photos do not appear to work (it seems to register the command but there are no photos stored on the SD card) and sometimes the video feed freezes completely on the last view. Flight controls normally work fine although on one test flight I could not yaw the drone but height and direction were fine. This first happened at a remote rural location so it is definitely not an interference problem on the link as the nearest radio transmitter of any sort was about 5 miles away.
So far I have read various threads none of which describe the exact problem I am seeing, I have done a factory reset on the controller (no different except I then had the joy of trying to connect it to a new wifi network which was very difficult as it could not see the wifi for some reason). I have updated everything and of course switched it all off and on again a few times with no difference. I cannot see any way of doing a factory reset on the drone itself.
I've taken out both the SD cards as I read there can be problems with those, but no difference and have unpaired and re-paired the drone and controller.
It was fine until yesterday, I did do an update on 31 Dec but have used it since on 2 January with no problems. I do not know if the problem is with the drone or the smart controller and though I've updated everything again (there was a DJI Go update available) I cannot resolve the problem but I don't even really know what the problem is. I understand the aircraft link is different to the video link so my best guess is there is some issue with the link that the video runs over but I have no idea what to do about it and whether any diagnostics are possible?
Thanks in advance for any help.
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