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4152 8 2021-1-11
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mac1642
lvl.1
United Kingdom
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hi, i have just bought the mini 2 but it only gives me the option to either take a photo or video. the panel to do quickshots etc doesnt appear on my phone . help please

2021-1-11
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DJI Stephen
Super Moderator
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Hello there mac1642. I am sorry for the trouble this has caused and thank you for reaching out. May we know what is the model of the mobile device that you are using please and can you also please try to uninstall and reinstall the DJI Fly application to see if the issue will still persist. Thank you.
2021-1-11
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DAFlys
Captain
Flight distance : 52729095 ft
United Kingdom
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Make sure you are not in sports mode.
2021-1-12
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djiuser_R7nHBnz2AUjL
New
Flight distance : 7674 ft
Brazil
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My DJI Mini 2 has the same problem, how to fix it?
I tested the drone in two cellphones, android and ios and the problem is the same.
2021-1-16
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DroneJunkieQc
Captain
Flight distance : 917890 ft
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Canada
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djiuser_R7nHBnz2AUjL Posted at 1-16 11:48
My DJI Mini 2 has the same problem, how to fix it?
I tested the drone in two cellphones, android and ios and the problem is the same.

At the risk of sounding stupid , did you try drawing a box around the subject?
2021-1-28
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DroneJunkieQc
Captain
Flight distance : 917890 ft
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Canada
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Did you try drawing a box around the subject ?
2021-1-28
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mac1642
lvl.1
United Kingdom
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Hi guys thanks for the feedback. It seems to be if the memory card is full then it doesn't work. I thought it would let you save straight onto your phone storage. I cleared the memory card and all works fine now. Thanks again ✌
2021-1-28
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DroneJunkieQc
Captain
Flight distance : 917890 ft
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Canada
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mac1642 Posted at 1-28 15:28
Hi guys thanks for the feedback. It seems to be if the memory card is full then it doesn't work. I thought it would let you save straight onto your phone storage. I cleared the memory card and all works fine now. Thanks again ✌

Super. Good to know.
2021-1-29
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ro_flyer
Captain
Flight distance : 7557283 ft
Brazil
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DAFlys Posted at 2021-1-12 01:41
Make sure you are not in sports mode.

3-5 06:50
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