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1282 6 2021-1-19
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Akirasho
lvl.4
Flight distance : 1622238 ft
United States
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A couple days ago, I updated to the latest Fly App version Android V 1.2.2 on my Samsung S7 directly from DJI.  Now my Prolie is empty and no new flight are recorded (also for my Mini 2).  Flight sync on.

What happened, and did I screw the pooch?

Also "glitches"?  At higher frame rates, forced to H265?  Lose tracking detection?  Cold this morning so I might have gotten conphuz'd  (I've had a stroke so don't be mean).
2021-1-19
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JohnLietzke
lvl.4
Flight distance : 3125968 ft
United States
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You could try deleting and reinstalling the DJI Fly app and see if that resolves the "glitches".  Before uninstalling and reinstalling the app, log your DJI account out of the app then log back in after reinstalling it.   This might also restore your account profile and flights.  It may take a bit to sync your previous flights.
2021-1-19
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DJI Gamora
Administrator

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Hi, Akirasho. Thanks for reaching out! Our apologies to read about the difficulties you're encountering. You may try logging out and logging back into the DJI Fly and see if that would work. If that doesn't, uninstalling and reinstalling the DJI Fly would be your other option. Please be reminded that it'll delete all files and settings stored within the app.
2021-1-19
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Akirasho
lvl.4
Flight distance : 1622238 ft
United States
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Deleted and reinstalled.  No joy, but another issue.  A short flight appeared to record partial data, but it disappeared when the app was closed and reopened…  
2021-1-20
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Akirasho
lvl.4
Flight distance : 1622238 ft
United States
Offline

Still no go, for any drone... Mini, Mini 2 or Air 2  SCHLITZ!!
2021-1-22
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Akirasho
lvl.4
Flight distance : 1622238 ft
United States
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Updated to 1.2.4 (firmware on the Air 2 only) and "new" logs are back (backjdated about 2 weeks)... old logs, MIA...
2021-2-3
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Akirasho
lvl.4
Flight distance : 1622238 ft
United States
Offline

Flight Data Center is still not visible... sometimes!!!!  The files appear to be stored on my phone (Samsung S7) but not displayed...  Sometimes post flight, limited data is displayed, but then it dissapears!!WTF!  Suggestion????
2021-2-17
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