DJI Susan
Administrator
Offline
|
23Thomas23 Posted at 12-9 14:55
Hello, i have some trouble and need to solve it as soon as is possible please, i am going to buy a new mavic air 2 fly more combo from my friend. The original package havent been opened yet, it is new. I have foto of the box and there is serial number: 3N3BHCP012012T
I need to know if there will be some trouble with activating this drone (turning on for the firts time). I have read there that someone bought new air 2 even from official reseller and he can not activate it because it was blocked BECAUSE IT WAS REPORTED AS A STOLEN PACKAGE DURING TRANSPORTATION. Could you please check this SN ? I need to be able to activate it (S/N: 3N3BHCP012012T - Mavic Air 2 fly more combo) Thank you much !
Hi there, as per the serial number, the drone was not locked.
We may always suggest customers purchase DJI product from the authorized channel, thank you for your attention and support. |
|