Please select Into the mobile phone version | Continue to access the computer ver.
OSMO POCKET 2 ISSUE * SELFIE AUTOMATIC ON START
3088 7 1-23 12:49
Uploading and Loding Picture ...(0/1)
o(^-^)o
JoeSmith
lvl.1

Canada
Offline

Hi

The new device is tripping itself by going onto "selfie" mode once I powered it up, I cannot find a way to get rid of this, tried to reset the settings. Before I was forced to activate this device through the registartion/app website of DJI and then downloading some firmware update, it never did this.

I never had this issue with Osmo Pocket 1 and doing a reset of the settings always got rid of everything. Help.....its annoying, how do we get rid of this? I don't want selfie mode everytime I start this device, I want the device to work normally not go on selfie mode everytime it starts. Sometimes less innovation is better then overdoing, it would be great if the device worked simply like the Pocket 1.

Thanks


1-23 12:49
Use props
DJI Gamora
Super Moderator

Offline

Hi, JoeSmith. Thanks for reaching out! Our apologies for the inconvenience that it has caused. We recommend checking whether your DJI Pocket 2 is updated to its latest firmware version. If it wasn't, please have it updated and see whether that would help resolve the issue.

1-23 23:23
Use props
JoeSmith
lvl.1

Canada
Offline

Hi

As indicated previously "then downloading some firmware update" I already accepted the firmware update earlier in the process from the app/phone, strangely this small bug has started ever since. Why is the "selfie" mode the default on-start view, once the device starts? Don't understand.....I have to manually ask the gimbal to shift modes (which it does).

1-24 11:01
Use props
fansfe82067d
Captain
Australia
Offline

With the new firmware, you press the function button to start in 'normal' mode, or the power button to start in 'selfie' mode.  It's not a bug, it's a new feature.  And I rather suspect the new way is how it was supposed to work from the outset, but it didn't.  It will be intuitive to anyone who had the previous model, as that's how it worked there - except for the lack of the power button on the side, so selfie startup wasn't possible.
1-25 00:46
Use props
DJI Gamora
Super Moderator

Offline

Hi, JoeSmith. If you're running the latest version of the DJI Pocket 2 V01.02.00.50, we have added the ability to choose the direction wherein the camera would be facing once turned on. Press and hold the Power button to power on with the camera facing the user and press and hold the Function button to power on with the camera facing forward.


1-25 02:37
Use props
John Walker
First Officer
United Kingdom
Offline

As previous post have stated - it's not a bug, it's meant to do that and is listed in the update release notes.  Gives you a choice.
1-25 03:19
Use props
JoeSmith
lvl.1

Canada
Offline

thanks for the guidance " Press and hold the Power button to power on with the camera facing the user and press and hold the Function button to power on with the camera facing forward." this solves the issue
1-25 06:22
Use props
ImFlying!
lvl.2
United States
Offline

Yes I had same issue thinking is was a bug. But I now realize it’s a feature of new firmware. It’s works fine now that I’m pushing the correct power button. Cheers!
1-28 18:59
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules