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Mavic Platinum
303 6 1-25 05:07
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AntonioS
lvl.1
Flight distance : 24984 ft
Australia
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I purchased a refurbished Mavic Pro Platinum today and I can only see Single Shot in the photo mode.


I know that there are other modes as I have seen them on the DJI web site and on Youtube videos but they do not appear on the Go4 App.


Any ideas on what to do ?
1-25 05:07
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DJI Gamora
Super Moderator

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Hi, AntonioS. Thanks for reaching out! Please check whether both the unit and the DJI GO 4 is running on their latest firmware. Kindly make sure also that you have inserted a microSD card into the aircraft. If the problem continues, please perform a quick camera reset.
1-25 06:22
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Montfrooij
Captain
Flight distance : 1994829 ft
Netherlands
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Can you share a screenshot?
1-25 06:32
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AntonioS
lvl.1
Flight distance : 24984 ft
Australia
Offline

DJI Gamora Posted at 1-25 06:22
Hi, AntonioS. Thanks for reaching out! Please check whether both the unit and the DJI GO 4 is running on their latest firmware. Kindly make sure also that you have inserted a microSD card into the aircraft. If the problem continues, please perform a quick camera reset.

Hey, thanks for the tip.

I got it operating and all is good.

its the first time I have posted in a forum and I got the fix right away - awesome !
1-25 15:29
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AntonioS
lvl.1
Flight distance : 24984 ft
Australia
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Montfrooij Posted at 1-25 06:32
Can you share a screenshot?

Got it working thank you for the response.
1-25 15:30
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DJI Gamora
Super Moderator

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AntonioS Posted at 1-25 15:29
Hey, thanks for the tip.

I got it operating and all is good.

That's great to know and glad it was all sorted out.
1-25 23:15
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Montfrooij
Captain
Flight distance : 1994829 ft
Netherlands
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AntonioS Posted at 1-25 15:30
Got it working thank you for the response.

Nice.
What was the solution?
1-25 23:44
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