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New DJI Ronin RavenEye Firmware Released (28/01/2021)
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Overview:
  • Date: 2021.01.28
  • RavenEye Firmware: v01.02.00.20
  • DJI Ronin App iOS: v1.4.6
  • DJI Ronin App Android: v1.4.6



What's New:
  • Added support to use ActiveTrack in portrait when used with DJI R Vertical Camera Mount and DJI RS 2.
  • Fixed issue: gimbal motor failed to stabilize when using manual lens on Z CAM.
  • Fixed occasional issue: failed to take a photo when using Olympus EM1II.



Notes:
  • Make sure that the DJI Ronin app is the latest version when updating the firmware.
  • Update the firmware for the DJI RavenEye Image Transmission System using the DJI Ronin app by connecting the RavenEye via Wi-Fi. Do not disconnect the DJI Ronin app and DJI RavenEye Image Transmission System during the update process.
  • If the firmware update fails, restart DJI RS 2 and retry.


1-27 23:16
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Montfrooij
Captain
Flight distance : 1981040 ft
Netherlands
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Thanks for the info!
1-28 00:40
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Indio
First Officer
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Austria
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if you operate the focus control in force mobile mode,
the connection is briefly interrupted and force mobile switches off : -(
1-28 14:32
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DJI Stephen
Super Moderator

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Montfrooij Posted at 1-28 00:40
Thanks for the info!

Hello there Montfrooij. Thank you for the reply and you are very much welcome. Again thank you for your support and please stay safe always.
1-28 19:56
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Montfrooij
Captain
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DJI Stephen Posted at 1-28 19:56
Hello there Montfrooij. Thank you for the reply and you are very much welcome. Again thank you for your support and please stay safe always.

Thanks. You too!
1-28 23:15
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Rumple
lvl.2
Flight distance : 3402 ft
Philippines
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Is this update up? Using the latest Ronin app but the option to update isn't appearing.

My RavenEye's firmware is 01.01.00.10
1-29 23:35
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RUD_fr
lvl.3
France
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Rumple Posted at 1-29 23:35
Is this update up? Using the latest Ronin app but the option to update isn't appearing.

My RavenEye's firmware is 01.01.00.10

Hi, same here have same problem raveneye doesn't update
1-30 09:09
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RUD_fr
lvl.3
France
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Other thing, after update we can't anymore charge in same time rs2 and raven eye in standbye mode because now there is deep sleep who sotps recharging raveneye.....
1-30 10:30
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Rumple
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RUD_fr Posted at 1-30 10:30
Other thing, after update we can't anymore charge in same time rs2 and raven eye in standbye mode because now there is deep sleep who sotps recharging raveneye.....

You were able to update to the latest firmware? If so, can you pls share what you did for the update to appear?
1-31 11:51
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AntDX316
Captain
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How do you update the Raveneye?

It doesn't give any option to update it.  It's on version 1.  I've tried everything.

RS2 updates no problem.
2-1 21:47
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Martinlee94
lvl.1
Malaysia
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Seems like everyone having the problem of update the Raveneye i hope the admin or any moderator can come and see this issue and fix it as soon as possible
2-1 22:56
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Rumple
lvl.2
Flight distance : 3402 ft
Philippines
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I sure hope they could shed some light on this one
2-2 09:18
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RUD_fr
lvl.3
France
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DJI support ask me to send back my ravenyey for réparation but it looks like i'm not alone with this problem. So i will wait a litle to see if they are loking this page.
2-2 14:02
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Yves B
lvl.1
France
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Hi, I'm french so please excuse my english if not clear enough.
Just purchased Ronin RS2 + raveneye. Installation and connection without prblem : all is operational including Image to Smartphne transmission and green LED on Raveneye
It lasted two minutes BUT :
Then invited to update firmware on both Gimbal and Raveneye : "successfully completed on both"
THEN : NO MORE IMAGE VISIBLE on my smartphone (via raveneye) after these updates.
(Camera Canon 6D)
Keeping all connected and activated, I've performed two tests:
1) replace HDMI connection     Canon6D => Raveneye     by     Ext source (my video Cam) => Raveneye : IMAGE VISIBLE on the smartphone vis app
2) Replace HDMI connection    Canon 6D => Raveneye    by  Canon 6D => External Monitor: output operational

My conclusion at the moment : it looks as though both Raveneye and Canon 6D hardwares are both operational (hopefully ..)

Has anyone any idea on how to solve this problem, including, why not, turning back to previous versions of firmare ?

Current firmare versions
Ronin  01.03.00.50
Raveneye : just dispays N/A   last minute : very shortly seen firmware is 01.01.00.10 if correctly noted !

Any help will be highly appreciated
2-4 06:13
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Rumple
lvl.2
Flight distance : 3402 ft
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I was FINALLY able to upgrade to the latest firmware. For those of you who are having problems updating do the following

1. CONNECT YOUR DEVICE TO THE RAVENEYE
2. MAKE SURE YOUR MOBILE DATA (4G/5G) IS TURNED ON
3. ONCE CONNECTED GO TO SETTINGS
4. PRESS FIRMWARE
5. HOLD THE RAVEN EYE FIRMWARE VERSION FOR 10 SECONDS
6.  SELECT THE FIRMWARE YOU WANT TO INSTALL ON YOUR RAVEN EYE
Screenshot_20210205-162348.jpg
2-5 00:27
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AntDX316
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Rumple Posted at 2-5 00:27
I was FINALLY able to upgrade to the latest firmware. For those of you who are having problems updating do the following

1. CONNECT YOUR DEVICE TO THE RAVENEYE

lmao it says the newer firmware is a DOWNGRADE but this is definitely how to update

All the time these easy stuff are always overlooked.  Engineers and companies do all the advanced stuff perfectly but the super basics aren't covered leaving people lost for possibly ever after giving up.

Step 1: Turn on Raveneye
Step 2: Connect with Ronin App
Step 3: Go to Firmware at top left corner of main page
Step 4: Hold finger on Raveneye firmware until the next page shows
Step 5: Select Downgrade on the latest firmware
Step 6: Run upgrade
Step 7: 80% Raveneye will disconnect.
Step 7: Turn off and turn on Raveneye
Step 8: Connect Raveneye with it's Wifi Password (at least once)
Step 9: Go to the firmware section and it should complete itself.

They should replace the word DOWNGRADE with SELECT.


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2-6 15:23
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djiuser_5kPzblbvf5FQ
lvl.1
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Denmark
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Yves B Posted at 2-4 06:13
Hi, I'm french so please excuse my english if not clear enough.
Just purchased Ronin RS2 + raveneye. Installation and connection without prblem : all is operational including Image to Smartphne transmission and green LED on Raveneye
It lasted two minutes BUT :

I got (I think) the same problem. After the firmware update I now get a black screen on the iphone app. (Using fuji Xt-4).

I can sometimes an very random, get the image on the phone working buy plugging in my Xt20 but that's random and 80% of the times it doesn't work.

Got newest firmware on the gimbal and the raven eye (and the fuji xt-20 + xt-4)
2-9 12:50
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Kenny Cowburn
lvl.1

Germany
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I am also having trouble with the firmware "downgrade"
I get as far as downloading the new firmware, but it fails due to lack of internet connection.
Unfortunately my phone is connected to the wifi of the Raveneye and not receiving any internet connection from the cellular network, because it is connected to a wifi source, so cannot actually download.
Is there any other way of doing this?
2-15 03:14
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MickeKling
lvl.4
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Any news regarding the compatibility (active track and remote controlling) with the Ronin-SC?
3-1 04:09
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djiuser_qWNV3NtXVqG7
lvl.1
Spain
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Hi, anybody know if it´s possible on future compability with Olympus OMD m5 Mark III? With the 12-40 pro Zuiko, it´s a wonderfull video look.
3-8 14:21
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Mohd Nor Azmil
lvl.1

Malaysia
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Wow.. I'm surprise after almost 2 months of this firmware release, DJI haven't fix "downgrade" issues.

Added: I put the latest v01. 02.00. 20 (downgrade). Initially it pops up the update to version 1.01... but after a while, it doesn't anymore.
Edited: Also, I'm not sure now if this is raveneye issue or RS2 issue in firmware since I updated both before.
3-31 09:41
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