DJI Natalia
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Sorry for the inconvenience caused, Anand. Please try the troubleshooting steps:
1. Please restart the DJI Pocket 2 Do-It-All Handle and DJI Wireless Microphone Transmitter, and try linking again (Linking method: https://www.skypixel.com/videos/ ... rophone-transmitter);
2. Please ensure that your DJI Wireless Microphone Transmitter has power. If not, please try it again after it is fully charged.
3. Please ensure that your DJI Wireless Microphone Transmitter is not connected with another wireless microphone. If not, disconnect the wireless microphone and try linking again.
4. Please make sure that the firmware of the DJI Pocket 2, DJI Pocket 2 Do-It-All Handle, and DJI Wireless Microphone Transmitter are all the latest version. If not, update the firmware and try linking again.
5. Please swipe down on the touchscreen of the DJI Pocket 2, and swipe left to check whether there is a Wireless Mic icon. If not, remove and insert the DJI Pocket 2 Do-It-All Handle again.
If the issue persists after trying the above methods, please contact our support team (support@dji.com) to open a case and send back the product for testing, we'll do our best to help this out. Thanks. |
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