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lvl.1
United States
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DJI Stephen Posted at 2-1 23:50
Hello there giwplay1. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try using a different mobile device on your DJI Spark's remote controller for us to be able to isolate the said issue. For reference I will post the list of recommended mobile device for the DJI Spark. Thank you.
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Yes. I already did. Just happened to have an extra Samsung S7 Edge. The remote works with no problem with this phone with micro to micro cable connected. Had i not had a backup phone, however, i would be a bit disappointed as the DJI site for the spark states the Samsung note 8 is compatible. It is not. Thank you |
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