comanche55
lvl.1
Italy
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DJI Stephen Posted at 1-31 19:47
Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try to download the DJI Assistant 2 once again ( https://www.dji.com/mavic/info#downloads ) to see if the issue will still persist or can you please try a different PC as well for us to be able to isolate the said issue? For reference, I will be posting an official DJI tutorial video on How to Update the DJI Mavic Pro Firmware with DJI Assistant 2. In addition you may also try to see if you will be able to do a firmware upgrade with DJI Go 4 as shown below. Please keep us posted for further assistance. Thank you.
https://www.youtube.com/watch?v=HZE-fP28htI
Hi thanks for the quick replay. I’ve actually tried both reinstalling both DJI assistant2 and the DJI GO 4 app. Unfortunately didn’t work. Every now and then it also report incompatibility among some internal modules. Most likely the drone requires to be reset at the factory level, which I also tried invain with the assistant2. Please help me, thanks a lot. |
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