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Pocket 2 Charging Case 2
305 3 2-2 06:11
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sagssouth
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United Kingdom
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First use.fitted camera into case.. Blinking light for charging OK charging finishes. Press down opening button . Nothing happens ?
Cannot open the case to remove camera ????? any easy solutions ?? Please


2-2 06:11
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DJI Gamora
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Hi, sagssouth. Thanks for reaching out! Please toggle the opening switch for the Charging Case to automatically open. If the problem persists, kindly upload a short video depicting the issue so we can assist you further. Looking forward to your response.

2-2 23:29
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sagssouth
lvl.1
United Kingdom
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DJI Gamora Posted at 2-2 23:29
Hi, sagssouth. Thanks for reaching out! Please toggle the opening switch for the Charging Case to automatically open. If the problem persists, kindly upload a short video depicting the issue so we can assist you further. Looking forward to your response.
[view_image]

Thanks
However, the charging case is TOTALLY fixed closed with the camera inside ?
I understand the working of this apparatus.
The opening switch does not work.
2-3 00:09
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DJI Gamora
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sagssouth Posted at 2-3 00:09
Thanks
However, the charging case is TOTALLY fixed closed with the camera inside ?
I understand the working of this apparatus.

Thanks for your prompt response. We'd like to know if you have added or included accessories in the Charging Case aside from the DJI Pocket 2 i.e ND Filters, Smartphone Adapters, etc.? If you could kindly, please upload a short clip depicting the issue.
2-3 03:24
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