Lost Spark
602 3 2021-2-9
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Hoganballs
lvl.2
Flight distance : 750787 ft
United Kingdom
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I’ve lost my spark and used the find my drone application but can’t locate it at all in that area. It was up pretty high and travelling pretty fast so not sure if this is accurate in finding the drone. How do I upload the last flight path to DJI to get a better indication of where it may have landed?

Thanks
2021-2-9
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DJI Stephen
DJI team
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Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Since this unfortunate event happened to your DJI Spark. It would be best to contact our DJI Support Team for further assistance. If the said DJI Drone is still within the warranty period, DJI will help to apply data analysis and a proper solution will be provided based on the result of the data analysis. You may contact or DJI Support Team at : https://repair.dji.com/repair/index or via http://www.dji.com/support to open a case. Again I am sorry for your loss and thank you.
2021-2-9
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Hoganballs
lvl.2
Flight distance : 750787 ft
United Kingdom
Offline

The drone is nearly 2 years old now so I assume it’s not under warranty now?
2021-2-10
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Hoganballs
lvl.2
Flight distance : 750787 ft
United Kingdom
Offline

Spark turned up today, turns out it wasn’t within an arse’s roar of where the find my drone app said it was. Person on fb posted that they had seen it come down in their backyard and all I have to do now is pick it up from them. Happy days.
2021-3-2
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