Hi guys
I just got my very first pocket 2. When I'm walking and shooting the video, tilt motor has a weird sound. I feel like, gimbal is about to fall off. I don't know how to explain in a better way, but is it normal?

Is it related to this thread https://forum.dji.com/forum.php?mod=viewthread&tid=229099

AlanHd Posted at 2-13 10:36
Is it related to this thread https://forum.dji.com/forum.php?mod=viewthread&tid=229099

Yes it is. Looks like I’m not the only one who has this issue. thanks

Hi, davitzakari. Thanks for reaching out! We're sorry to read about the difficulties you're encountering. If you're experiencing the same problem as the mentioned forum post: https://forum.dji.com/forum.php?mod=viewthread&tid=229099, we recommend sending your unit back to our Service Center so that it can be inspected immediately. At your soonest convenience, please get in touch with our Customer Support to assist you to open a ticket.

DJI Gamora Posted at 2-13 23:36
Hi, davitzakari. Thanks for reaching out! We're sorry to read about the difficulties you're encountering. If you're experiencing the same problem as the mentioned forum post: https://forum.dji.com/forum.php?mod=viewthread&tid=229099, we recommend sending your unit back to our Service Center so that it can be inspected immediately. At your soonest convenience, please get in touch with our Customer Support to assist you to open a ticket.

hi. today the dealer store replaced it into a new one 2 times, the third one doesn't have this problem. it's a physical defect.

davitzakari Posted at 2-14 19:36
hi. today the dealer store replaced it into a new one 2 times, the third one doesn't have this problem. it's a physical defect.

Glad that it was all sorted out. Again, our sincere apologies for the inconvenience that it has caused.