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DJI Ronin M Battery Not Working
430 4 2-16 13:17
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CrownJules
lvl.1

Canada
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Hello,

I have a brand new DJI Ronin M Battery, Model #423496-1580mAh-14.4v, that is not working.  When I try to turn it on, the LED's light up and then one blinks, and then it shuts off.  I tried connecting it to the charger, and the LED's light up a few times, but then the one blinks again and then shuts off.

Is this defective?  Or is there a way to get this battery charged?

JL
2-16 13:17
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DJI Wanda
Administrator
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Hello there, could you please try charging it for a longer time to see if the LED will light up fully?
And could you please send us the SN code of the battery?

Thanks
2-16 23:30
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CrownJules
lvl.1

Canada
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Hi there,

I left it overnight, but still no charge.  Regarding the the SN Code, I see two numbers:

9941182701647

06Q0191991

I've attached photos of both code stickers for your reference.

JL





2-17 09:51
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CrownJules
lvl.1

Canada
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Hello, I haven't received a reply, it's been 3 weeks.  What's happening?

JL
3-7 07:24
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CrownJules
lvl.1

Canada
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HELLO???  What is happening with my inquiry???
3-29 06:17
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