I bought a DJI pocket 2 a month ago and Its screen goes blank at start. Nothing happen on screen. When you start again an again It starts working . I am in India kindly guide me where to get this issue solved. As per my opinion its some software related problem.
Hello there Bains. I am sorry to know that you are having this issue with your DJI Pocket 2 and thank you for reaching out. Can you please post a short sample video showing the said issue for us to be able to see and assist you further? Again I am sorry for the trouble and thank you.
DJI Stephen Posted at 2-18 20:00
Hello there Bains. I am sorry to know that you are having this issue with your DJI Pocket 2 and thank you for reaching out. Can you please post a short sample video showing the said issue for us to be able to see and assist you further? Again I am sorry for the trouble and thank you.
Thanks for the Response Sir. I am sending you link of the video on YouTube because forum doesn't allow to post direct videos.https://youtu.be/XVuvmRgFo7A
Bains Posted at 2-18 21:49
Thanks for the Response Sir. I am sending you link of the video on YouTube because forum doesn't allow to post direct videos.https://youtu.be/XVuvmRgFo7A
Did you saw the Video which i Posted Sir or Shall i Send pics?
Bains Posted at 2-18 21:49
Thanks for the Response Sir. I am sending you link of the video on YouTube because forum doesn't allow to post direct videos.https://youtu.be/XVuvmRgFo7A
Hi there Bains. Thank you for the reply and for posting this video link. After seeing the said video. It would be best to contact our DJI Support Team at https://www.dji.com/support for us to be able to assist you further with regards to this matter. Again, I am sorry for the trouble this has caused and thank you.
lvl.1
DJI team
