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Osmo Action taking shots/video on its own
1743 6 2021-2-21
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Geoff Burke
lvl.2
United Kingdom
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Hi, I recently bought the Osmo Action and it suffers from randomly all on its own will; A. take a picture,  B. Start recording a video. C. Change screens!
If left alone it will continue to randomly cycle through these various operations saving pictures and video's to the SD card and running the battery down.
I've swithch the camera off and on again, and it still does it. I've reset the camera back to factory settings and it still does it.
I'm using a Toshiba Exceria U3 128Gb SD card formatted by the camera and it continues to do the same.
As a sea kayaker, I bought the camera to be mounted in remote positions on the kayak and activate video or picture modes via voice commands from the camera in standby.
Please advise.
2021-2-21
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Fishycomics
Captain
United States
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VC (voice command) is totally OFF

I Refresh firmware  again.  Search on here for the how to video!
2021-2-21
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Geoff Burke
lvl.2
United Kingdom
Offline

Thanks for your swift reply.
Are you saying voice command needs to be switched off?  If thats the case the camera is useless for my needs.
I did a firmware update at the same time I originally registered and activated the camera.
I'll check if there is a further firmware update.

Cheers
2021-2-21
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Fishycomics
Captain
United States
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I know enough to keep mine off. if I say Profile the camera will switch screens, snap a photo. if I say Stop it will start the recording. so  words are being said and  that is what is happening.

its useless for your needs, that I am sorry to hear. its  not yet perfected.

Yi asked for 100 people to be  testers for voicecommand , we all were asked to record 20 sayings.  and the rest is History. does it work better, NO
2021-2-21
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Fishycomics
Captain
United States
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2021-2-21
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Arpettaz
First Officer
Flight distance : 272976 ft
  • >>>
United Kingdom
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If you have voice command switched ‘on’ the camera will do odd random things like take a photo without any input from the user. This is a known problem. It’s a problem DJI have known about since at least October 2019 (when I reported it). And DJI have done bugger all to fix the problem. I don’t use voice command.  If you cannot use the camera without voice command I suggest you sell it
2021-2-22
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WHD.ii
lvl.1

South Africa
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Wow... I just posted my own thread, with similar issues. Randomly changes to photo mode, etc.

Don't think I'll get another dji product going forward... their lack of support, clumsy interfaces, lack of updates, etc. is quite appalling... think I'll go the Insta360 route, or something other than GoPro.
5-22 23:58
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