Hi, I recieved Ronin M today. First time Ronin M works perfectly. Even it was connected to andoroid App as well. But after recharging full battery Ronin stopped working.
Inside app error message display "not an intelligent battery". when I restart ronin m , gimbal response only once then stopped working. Please help what is problem?

1. Please download the latest software on our DJI official website and make sure your battery is tightly mount on your Ronin-M
2. Make the cable connector at the bottom of carmera mount is tightly plugged into the socket of Ronin-M
3. Please try "Default" in the assistant software to see if it helps
4. Make sure the firmware are up to date

Hi,
I have tried default setting in the assistant but same issue.
here are screen shots from DJI software.









here I have uploaded video on youtube.

Hello DJI-Cathy

Please Help

qAisha Posted at 2015-7-11 20:20
Hi,
I have tried default setting in the assistant but same issue.
here are screen shots from DJI sof ...

Please check whether your battery is tightly plugged in the slot, it seems that it is not plugged tightly into the slot. Besides, if you still have the same, could you please give me your email address? Or please send your email to support@dji.com and ask Cathy, I will follow your case

DJI-Cathy Posted at 2015-7-13 18:18
Please check whether your battery is tightly plugged in the slot, it seems that it is not plugged  ...

I have sent an email. Please check.

qAisha Posted at 2015-7-13 21:06
I have sent an email. Please check.

qaisha@yahoo.com

qAisha Posted at 2015-7-13 21:06

I already contacted you, please check your email box, thanks a lot!

DJI-Cathy Posted at 2015-7-14 16:35
I already contacted you, please check your email box, thanks a lot!

I have received replacement. Now working fine. Thanks DJI

Hi. I have exactly the same problem. Please help !
kymatiq.production@gmail.com