DJI care, Payment Failed for no reason
2406 2 2021-2-24
Uploading and Loding Picture ...(0/1)
o(^-^)o
SentientAndroid
lvl.1
Canada
Offline

Hello eveybody, so, several days ago I bought a Mavic air 2. And for the life of me it wont let me pay for DJI care. Within the 48 hour range, I made 3 attempts, right banking info, enough balance. I get a "payment failed". I get an approved video verification, so my care gets extended, still, "payment failed". I only have less than a day to get it activated before my SN expires. Is this common? Is it even available in Canada at all???
2021-2-24
Use props
DJI Natalia
Administrator

Offline

Hi there, I'm sorry to hear about the difficulties that you encountered. I have sent you a PM, please check it, thanks.
2021-2-24
Use props
Jackie-Gan
lvl.4
Flight distance : 457477 ft
Mexico
Offline

Also, check your bank account, you mentioned that you tried to pay 3 times, check if DJI charged you 3 times. Check your bank balance.
2021-4-21
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules