DJI Stephen
DJI team
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Hello there danny myers. I am sorry for the trouble this has caused and thank you for reaching out. Have you tried using a different recommended mobile device to see if the issue will still persist? Upon checking the mobile device ( Tripltek Pro Tablet ) on the recommended mobile device list for the DJI Fly application. I am sorry to say that the said mobile device is not yet recommended for the said application. There is a possibility that the Tripltek Pro Tablet will be able to work on the DJI Fly application. But however, since it's not yet optimized with the said application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Fly application while in use. In addition the mobile device needs to be 64-bit, otherwise the DJI Fly application is not compatible with the Android distribution and will not work. For reference, I will be posting the list of the recommended mobile device for the DJI Fly application. Thank you.
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