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Go 4 App & iPhone 12 pro Max failure
354 6 2-25 04:42
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Florian Pabst
lvl.1
Flight distance : 870515 ft
Austria
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Hello.
After the lates updates the Go 4 App on the iPhone 12 pro max doestn work with my Remote Control of the Mavic 2 pro.It doensnt matter if i connect the phone to the micro USB or the normal USB.
Older iPhones or Android phones work normal.

Software Versions:
DJI GO 4 App  v4.3.42
iOS 14.4

Is that a known issue?

Thank you
Florian



2-25 04:42
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DJI Gamora
Super Moderator

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Hi, Florian Pabst. Thanks for reaching out and posting your concern. We'd like to know if the problem continues after uninstalling and reinstalling the DJI GO 4. Also, please note that when using the reserved USB port at the bottom of the remote, the side RC cable must be removed.
2-25 06:19
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Florian Pabst
lvl.1
Flight distance : 870515 ft
Austria
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Hello. Yes I reinstalled the App twice. Nothing changes.
I also removed the micro USB cable because I saw that in a Video.
Until now the situation is the same.
2-26 06:55
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togume
lvl.1

Colombia
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The same thing happened to me with a Mavic Pro and iPhone 12 Pro. It used to work well a few weeks ago using an iPhone XS. Reinstalling and changing cables doesn't work, either.

How do we fix this?
3-1 04:24
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fans259d442d
New
Flight distance : 16168 ft
United States
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I’m having the same issue. iPhone 12 Pro Max. My first go to is to uninstall and reinstall. I thought I had to replace the entire controller if not just the cable. But luckily I still have my iPhone 10. Works fine. Why?
3-2 14:00
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Florian Pabst
lvl.1
Flight distance : 870515 ft
Austria
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fans259d442d Posted at 3-2 14:00
I’m having the same issue. iPhone 12 Pro Max. My first go to is to uninstall and reinstall. I thought I had to replace the entire controller if not just the cable. But luckily I still have my iPhone 10. Works fine. Why?

If you normally connect the iPhone to the controller it immediately is vibrating because the controller charges the phone. That also does not happen. So the Controller doesn't detect the phone at all.
I also use my old iPhone 6 now. That works great ;)
3-2 23:39
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Sandro737
New
Canada
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I cant get my Iphone 12 max to work with the app.  Has anyone figured outthe issue
5-2 11:17
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