fans21fd03ad
Flight distance : 9141122 ft
Spain
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Dear all,
Some weeks ago we have noticed that our DJI Phantom 4 RTK was loosing conection with the NTRIP server in few minutes or even seconds. We tried to upgrade to latest firmware versions (aircraft, controller and app), and also tried to downgrade but the issue persist.
The controller is the one with the screen (Phantom 4 RTK no SDK). GS software same upgraded to the latest version.
We generated an RMA with DJI and sent the aircraft and controller to Holland, after doing some test and realizing that was an aircraft issue. It was sent back saying that no issue detected.
We have tried with two different aircrafts, conecting to two different NTRIP servers in Spain and with different phone companies (good 4G connection), and always, in few minutes even in few seconds, the RTK connection is lost and no correction service given, so can´t work with the aircraft. We also checked directly with the NTRIP service providers, but no issues were found in their networks.
Anyone has a similar issue? How did you solve it?
We are discussing with DJI Support by email sending logs and testing different alternatives, but always the same.
We can´t use the Ph4RTK conecting to NTRIP net, so we can´t fly the aircraft using the service that was made for...
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