Hi Guys,

Did you ever notice the flight range has been dramatically dropped after latest v01.01.0610 MA2 upgrade?


In my case the week signal shows on SC after 600-650m and totally lost control seconds later. Stock controller works without any problem.
I've tryed to fly in 4 different open areas with the same results.


Downgrading SC firmware made no difference but I cannot downgrade MA2 firmware.
Unfortunately DJI just ignors me.

Hi, vitaly258. Thanks for reaching out and posting your concern. We recommend checking the Image Transmission Settings from the DJI Fly. For most usage, we suggest switching the Channel to Dual and the Channel Mode to Auto. Kindly check also the orientation of the antennas in relation to the aircraft's position.

DJI Gamora Posted at 3-4 04:23
Hi, vitaly258. Thanks for reaching out and posting your concern. We recommend checking the Image Transmission Settings from the DJI GO 4. For most usage, we suggest switching the Channel to Dual and the Channel Mode to Auto. Kindly check also the orientation of the antennas in relation to the aircraft's position.
[view_image]

Hi DJI Gamora,

Thanks for the reply.
The Transmission Settings have been checked and adjusted dozens of times as well as antennas are facing proper way.
The range dropped as I've noticed after MA2 and SC latest upgrades. I've downgraded SC firmware but it didn't make any difference. MA2 cannot be downgraded in DJI Assistant.
MA2 stock controller still works properly.

DJI Gamora Posted at 3-4 04:23
Hi, vitaly258. Thanks for reaching out and posting your concern. We recommend checking the Image Transmission Settings from the DJI GO 4. For most usage, we suggest switching the Channel to Dual and the Channel Mode to Auto. Kindly check also the orientation of the antennas in relation to the aircraft's position.
[view_image]

GO 4?  Doesn't support the MA2, unless I'm mistaken.

fans08446a86 Posted at 3-5 00:12
GO 4?  Doesn't support the MA2, unless I'm mistaken.

I think they use a script without going into details

vitaly258 Posted at 3-4 04:57
Hi DJI Gamora,

Thanks for the reply.

Hi, thanks for your prompt response. In this case and since the issue persists, it is suggested to return your DJI Smart Controller back to our Service Center so we can conduct further testing and analysis on our end. At your soonest convenience, please get in touch with our Customer Support to assist you to open a ticket.

DJI Gamora Posted at 3-6 00:15
Hi, thanks for your prompt response. In this case and since the issue persists, it is suggested to return your DJI Smart Controller back to our Service Center so we can conduct further testing and analysis on our end. At your soonest convenience, please get in touch with our Customer Support to assist you to open a ticket.

This problem is a software problem, not a hardware problem. This problem occurred after the November 2020 update and I want to downgrade to the previous version.