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Aircraft not bound to phone number
919 26 3-5 16:40
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Bertc
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I'm getting this message after all was activated.  What do I do?

"Aircraft not bound to phone number"

Thank you,
Bert
3-5 16:40
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Mike Mas
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Same problem - here's my post on another thread


Can not Activate FPV to my Account. This is about my 10th DJI drone on this account - Got a FPV today charged it up, then updated the firmware using my new updated DJI Fly App.

For reasons unknown, the FPV does not see it activated to my account. I even tried making a new account with no luck. I called DJI tech service and the show the drones serial accitvated to my email account but the drone still thinks it needs to be done.

Does anyone have a clue how to resolve this goofy problem

Thanks Mike


3-5 19:46
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jdmagoo
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Flight distance : 1229554 ft
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I’m having the exact same problem, further troubleshooting ive done. Clear the cach in the fly app, deleted the app then re-installed. The drone is activated and all firmware is up to date. I’m able to clear the message when connected to the phone, but after i turn the drone on and off it comes back with the ‘Aircraft not bound to phone number’ message
3-6 18:17
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gbaum.paintballphotography
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Try connecting the OTG USB cable adapter in to the goggles while the other end of the USB C plugs in to your phone NOT THE AIRCRAFT
3-6 18:42
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Ben-Dulaney
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Oh are you kidding me! That instantly solved the problem, but I'm more mad at myself for not realizing that or trying that idea. ARGGGGGGG!
3-6 19:38
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jdmagoo
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gbaum.paintballphotography Posted at 3-6 18:42
Try connecting the OTG USB cable adapter in to the goggles while the other end of the USB C plugs in to your phone NOT THE AIRCRAFT

Unfortunately this only works until you re-boot the drone, then it loses the bounding and have to do it again
3-6 19:46
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jdmagoo
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Ben-Dulaney Posted at 3-6 19:38
Oh are you kidding me! That instantly solved the problem, but I'm more mad at myself for not realizing that or trying that idea. ARGGGGGGG!

Let me know please if it still works after you re-boot?
3-6 19:47
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rcpilot23
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I have connect my iphone to the goggles for every flight. Once I have connected and everthing is running I can then unplug the phone and fly without the message in the goggles but it returns in the next flight unless I connect my phone again.
3-6 20:48
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Ben-Dulaney
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jdmagoo Posted at 3-6 19:47
Let me know please if it still works after you re-boot?

Yep still works great after re-boot.
3-6 22:05
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Eusjan
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Several posts with the same problem....
3-7 00:58
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Bertc
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Have a DJI rep step in on this topic at the other threads yet?  Maybe a software update?
3-7 09:36
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jdmagoo
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rcpilot23 Posted at 3-6 20:48
I have connect my iphone to the goggles for every flight. Once I have connected and everthing is running I can then unplug the phone and fly without the message in the goggles but it returns in the next flight unless I connect my phone again.

I have to do the same every time
3-7 12:50
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Halifax
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Same problem here.
3-7 18:28
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markinter
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Flight distance : 655331 ft
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My country code didn't update when i originally received drone several days ago. I did there's otg cable from phone side to goggle side and it fixed that issue but not bind phone issue. Goggle screen tells you to use fly app but there's no way to fix it there. Very frustrating only being able to fly drone with 100ft limit on distance.
3-7 22:10
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rcpilot23
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DJI Support advised to uninstall the Fly app then reinstall and connect the goggles
FAIL
3-8 00:52
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tomekyo
Second Officer
Flight distance : 3072087 ft
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I have THE solution for you all. I'have been sitting and puzzling for two days trying to get support from DJI technical support - which is completely f... useless. Make a new account, and activate the drone with it. Try to do it outside, where the drone has the chance to get the GPS signal. I am not sure about the last one but I am sure it did help in my case. I believe that the drone "thinks"it is still in China where this procedure is required. I hope it is of any help.
Cheers.
3-8 12:42
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Halifax
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tomekyo Posted at 3-8 12:42
I have THE solution for you all. I'have been sitting and puzzling for two days trying to get support from DJI technical support - which is completely f... useless. Make a new account, and activate the drone with it. Try to do it outside, where the drone has the chance to get the GPS signal. I am not sure about the last one but I am sure it did help in my case. I believe that the drone "thinks"it is still in China where this procedure is required. I hope it is of any help.
Cheers.

Hi Tomekyo,
Thanks. Just to be clear, what you are saying is to create a new DJI account with a new email address, and re-activate the drone with it? This can be done even though the drone has already been activated with my longstanding DJI account?
Thanks!

3-8 16:24
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markinter
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It worked for me, thank you for the fix!
3-8 16:42
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jdmagoo
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markinter Posted at 3-8 16:42
It worked for me, thank you for the fix!

Can you then log back in under your old username and the fix still works?
3-8 19:48
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tomekyo
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Halifax Posted at 3-8 16:24
Hi Tomekyo,
Thanks. Just to be clear, what you are saying is to create a new DJI account with a new email address, and re-activate the drone with it? This can be done even though the drone has already been activated with my longstanding DJI account?
Thanks!

Yes, it is exactly what I did ... pure out of frustration but I enjoy flying unrestricted now ...
3-9 00:02
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tomekyo
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jdmagoo Posted at 3-8 19:48
Can you then log back in under your old username and the fix still works?

I wouldn't know why not. You can also sell the drone? I am not going to try it though, I enjoy flying it without 50 meters restriction too much ...
3-9 00:04
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hugenerd
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Flight distance : 477690 ft
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Im going to wait for an update.. it is bound to come soon.
3-10 10:23
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DJI Susan
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Hi there, I am sorry for the belated response. Please try to move the drone, controller, and goggles outdoor to receive a GPS signal then the issue should be solved.
Please let me know if the issue persists, please help to connect the drone and goggles to DJI Assistant 2 and export the logs from them for further confirmation. Thank you for your cooperation.
3-13 02:02
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Serrini
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This is super frustrating and I cant wait to make a YT video explaining how much a piece of garbage this is ... 2500 bucks for a brick.
3-16 11:40
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fans85d789b7
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DJI Susan Posted at 3-13 02:02
Hi there, I am sorry for the belated response. Please try to move the drone, controller, and goggles outdoor to receive a GPS signal then the issue should be solved.
Please let me know if the issue persists, please help to connect the drone and goggles to DJI Assistant 2 and export the logs from them for further confirmation. Thank you for your cooperation.

So we have to reactivate outside? Lol wow dji
3-21 16:23
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fans85d789b7
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Serrini Posted at 3-16 11:40
This is super frustrating and I cant wait to make a YT video explaining how much a piece of garbage this is ... 2500 bucks for a brick.

You paid $2500?
3-21 16:24
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Serrini
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Here was how I fixed the phone not binding. Easy and steps included: https://youtu.be/IqqwjIvVqlo
3-28 10:54
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